Title: E-Commerce Manager Location: Gurugram Industry: FMCG (Personal Care & Hygiene) Employment Type: Full-Time
Key Responsibilities
- Manage end-to-end operations across e-commerce platforms such as Amazon, Flipkart, Blinkit, Zepto, Instamart, BigBasket, and other online marketplaces.
- Develop and execute strategies to drive sales, revenue growth, and market share across digital channels.
- Monitor product listings, pricing, inventory, content, and promotions to ensure optimal visibility and conversion.
- Collaborate with marketing teams to plan and execute digital campaigns, marketplace promotions, and brand activations.
- Analyze sales performance, consumer behavior, and marketplace metrics to identify growth opportunities.
- Manage relationships with marketplace account managers and external partners.
- Track key performance indicators (KPIs) including sales, ROAS, conversion rates, traffic, and customer acquisition.
- Coordinate with supply chain and operations teams to ensure inventory availability and fulfillment efficiency.
- Prepare periodic reports, forecasts, and business reviews for leadership.
Requirements
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- 5+ years of experience in E-Commerce, preferably within the FMCG, Consumer Goods, Retail, or D2C sectors.
- Hands-on experience managing marketplaces such as Amazon, Flipkart, BigBasket, Blinkit, Zepto, Instamart, etc.
- Strong understanding of marketplace operations, digital marketing, online merchandising, and performance analytics.
- Proficiency in Excel and reporting tools.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving abilities.
Preferred Qualifications
- MBA qualified.
- Experience working with FMCG or consumer brands.
- Exposure to quick commerce platforms and D2C business models.
- Understanding of performance marketing and digital commerce analytics.
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Pay: ₹600,000.00 - ₹800,000.00 per year
Work Location: In person
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