Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years of relevant experience
- Experience in banking operations, preferably in the client account opening and pre-requirements process
Education:
- Bachelor's degree/University degree or equivalent experience
¡Estamos buscando talento para un rol clave en el negocio de KYC!
Si te apasiona brindar un servicio de excelencia, trabajar con documentación y alcanzar metas, ¡tenemos una oportunidad que te puede interesar!
Perfil que buscamos
- Conocimiento de Personas Morales: integración y revisión de documentación.
- Conocimiento de productos financieros (cuentas, créditos, entre otros).
- Atención a clientes directa e indirecta, ofreciendo soluciones claras y oportunas.
- ️ Experiencia telefónica en llamadas de entrada y salida.
- Enfoque a metas diarias y mensuales, con disciplina y constancia.
- Atención al detalle, asegurando calidad en cada proceso.
- Autogestión y toma de decisiones responsable.
- Trabajo individual y en equipo, con comunicación efectiva.
- Manejo básico de Office (Excel, Word, Outlook).
- Inglés deseable.
- Trabajo bajo presión y tolerancia a la frustración, manteniendo enfoque y profesionalismo.
- Licenciatura Concluida
¿Qué ofrecemos?
- Desarrollo profesional y aprendizaje continuo.
- Colaboración en un equipo dinámico y comprometido.
- Oportunidad para crecer dentro del sector financiero.
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Job Family Group:
Operations - Services -
Job Family:
Business KYC -
Time Type:
Full time -
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. -
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter. -
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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