SUPPORT ASSISTANT B
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**Job ID:** 65754
**Job Category:** Administrative
**Division \& Section:** Engineering \& Construction Services, ECS Bridges \& Expressways
**Work Location:** Metro Hall \- 55 John Street
**Job Type \& Duration:** Full\-time, Temporary (8 month) vacancy
**Hourly Rate:** $34\.99 \- $38\.20
**Shift Information:** Monday to Friday, 35 hours per week
**Affiliation:** L79 Full\-time
**Number of Positions Open:** 1
**Posting Period:** 14\-Jul\-2026 to 21\-Jul\-2026
Reporting to Manager, Bridges, Structures \& Expressways Asset Management, the Support Assistant B will perform in a fast\-paced collaborative environment providing administrative support to various teams.
**Major Responsibilities:**
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* Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash. * Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence. * Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations. * Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff. * Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting. * Co\-ordinates and maintains a complex record/retrieval system. Maintains supplies inventories. * Responds to e\-mails, telephone and in\-person inquiries from senior staff, the public, agencies and other levels of government utilizing in\-depth knowledge of procedures, regulations and criteria. * Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met. * Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit. * Co\-ordinates meetings, events and schedules. Takes/transcribes minutes.
**Key Qualifications:**
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* Considerable administrative experience in a team\-oriented customer service environment
* Considerable experience in administrative processing and reviewing documents to ensure accuracy and conformity with legislation, regulations, policy and procedures and correcting incorrect items.
* Considerable experience in Microsoft Office Suite, specifically using Word and Excel.
* Experience using computer based accounting and/or financial applications/systems (e.g. SAP).
* Experience drafting, preparing and formatting letters, reports, memos, and other business documents.
**You must also have:**
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* Ability to set priorities, meet deadlines, be resourceful, adaptable and able to work independently with minimal supervision in a fast paced environment. * Ability to work effectively with staff and deal with the public tactfully and courteously. * Aptitude with figures, attention to detail and ability to do arithmetic calculations accurately. * Excellent interpersonal skills with ability to communicate effectively, both orally and in writing and able to compose detailed correspondence and to proof read materials. * Ability to exercise independent judgement and discretion in dealing with confidential matters and correspondence. * Familiarity in archiving and retrieving files manually and/or electronically in an organized manner. * Working knowledge of workplace relevant legislation including Human Rights and Occupational Health and Safety Act. * Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
**NOTE TO INTERNAL FULL\-TIME AND PART\-TIME CITY OF TORONTO EMPLOYEES:**
City of Toronto employees must apply to full\-time or part\-time employment opportunities posted on the City's **Internal** Job Posting Portal.
**Equity, Diversity and Inclusion**
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The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
**Accommodation**
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The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier\-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code\-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability\-related accommodation during the **application process** is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
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