Key Responsibilities
- Support chapters, leadership teams, and members to ensure smooth operations and high engagement.
- Coordinate events, training sessions, workshops, and visitor meetings.
- Maintain member databases, CRM systems, dashboards, and performance reports.
- Track membership renewals, retention, visitor follow-ups, and member conversions.
- Monitor chapter performance, KPIs, and compliance.
- Manage calendars, documentation, meeting minutes, invoicing, and administrative tasks.
- Support chapter growth initiatives and new chapter launches.
Required Skills
- Advanced Microsoft Excel, Google Workspace, CRM, and PowerPoint.
- Strong communication, organizational, analytical, and problem-solving skills.
- Excellent time management, attention to detail, and relationship management abilities.
- Experience in event coordination, reporting, and operations management.
Qualifications & Experience
- Graduate in Business Administration, Commerce, Management, Marketing, or a related field; MBA preferred.
- 3–5 years of experience in operations, administration, customer success, event management, or membership-based organizations.
- Experience with networking organizations, franchises, or CRM systems is an advantage.
Pay: ₹45,000.00 - ₹55,000.00 per month
Benefits:
- Paid time off
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Operations management: 3 years (Preferred)
Work Location: In person
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