Business Analyst

About the role

**CKA Windows \& Doors, Yatala** \| **Full\-time role \| $75,000 \- 85,000 annual salary**

CKA Windows \& Doors is a growing commercial aluminium windows and doors business working across residential and commercial projects throughout South\-East Queensland.

**Role Overview**

The Business Analyst will work closely with cross\-functional teams to identify business needs, document requirements, analyse processes, and support the delivery of technology solutions that improve business performance, system functionality, and user outcomes.

**Key Responsibilities**

· Engage with business users and stakeholders to elicit, analyse, and document business and system requirements.

· Review current business processes, procedures, systems, and workflows to identify inefficiencies and improvement opportunities.

· Translate business needs into clear functional specifications, user stories, process maps, and system requirements for technical teams.

· Work with stakeholders to support solution design and delivery.

· Use data and process modelling techniques to define current state and future state business processes.

· Support project planning activities, including scope definition, resource estimates, risk identification, implementation planning, and system integration.

· Assist with system testing, user acceptance testing, defect management, and quality assurance activities.

· Prepare user documentation, training materials, procedures, and support guides for new or changed systems.

· Provide advice and act as a central reference point for business and system\-related decisions throughout the project lifecycle.

· Support change management activities to ensure successful adoption of new technology solutions.

**Required Skills and Experience**

· Preferred demonstrated experience as a Business Analyst, Business Systems Analyst, or similar role.

· Strong ability to gather, document, and validate business requirements with diverse stakeholders.

· Experience preparing functional specifications, business process models, use cases, user stories, and acceptance criteria.

· Understanding software development lifecycle methodologies, including Agile and/or Waterfall approaches.

· Strong analytical, problem\-solving, communication, and facilitation skills.

· Ability to work collaboratively with technical and non\-technical stakeholders.

· Experience with system testing, user acceptance testing, and implementation support.

· High attention to detail and ability to manage competing priorities in a project environment.

· Experience with the Microsoft ecosystem including SharePoint, Power BI and Power Automate.

**Qualifications**

· Bachelor’s degree or higher qualification in Information Technology, Computer Science, Business Information Systems, Business Analysis, or a related discipline is preferred.

· Experience working in manufacturing, construction, or a related industry is advantageous.

Pay: $75,000\.00 – $85,000\.00 per year

Work Location: In person