Responsibilities
You run delivery, documentation and access across the team. You do not write code.
Delivery
- Run the Monday planning call and keep each builder's task queue in priority order
- Turn the founder's specs and decisions into clear, dated tasks with one owner each
- Track blockers daily and chase them until they close
- Send the founder a short weekly status: planned, shipped, slipped and why
- Keep a list of decisions waiting on the founder, and get them answered
Documentation
- Hold every system to our documentation standard, with a second person signing off
- Collect handover documents whenever someone joins, changes role or leaves
- Keep the operations register current: projects, owners, queues and repositories
Access and accounts
- Keep the credentials register and access list up to date, recording where secrets live, never the secrets themselves
- Run onboarding and offboarding access checklists on the day they are needed
- Schedule key rotation with engineering after every exit and every 90 days
People and cadence
- Collect daily updates from each owner against their written targets
- Flag missed targets early, with facts, to the founder and HR
- Help HR set 30, 60 and 90-day targets for new hires and schedule reviews
Tools and vendors
- Track software subscriptions, renewals and cancellations
- Send payroll and expense inputs to our outside accountant each month
30, 60 and 90-day targets
By day 90, delivery runs on a weekly rhythm without the founder chasing anyone.
By
Target
Day 30
Operations register fully filled in: every repository, owner, vault entry and access level recorded
Day 30
Monday planning and daily owner updates running every week
Day 60
Every live system documented and signed off by a second person
Day 60
Onboarding and offboarding run from checklists, with no access left open after an exit
Day 90
Current launch milestones on schedule, or slips flagged at least a week ahead
Day 90
Monthly report to the founder: work planned against work shipped, by owner
Requirements
We hire for organisation and follow-through, not coding skill.
Must have
- 2 or more years running projects or operations for a software, e-commerce or agency team
- Able to read a technical spec and break it into tasks, without writing code yourself
- Clear, concise written English: status updates people act on
- Daily use of a task tool such as Notion, ClickUp, Jira or Asana, and Google Sheets
- Persistent follow-up: you chase a blocker until it closes
- Comfortable working remotely with a founder based in Canada
Nice to have
- Shopify or e-commerce operations experience
- Experience running a password manager for a team, such as Bitwarden or 1Password
- Familiarity with GoHighLevel or marketing automation tools
- Early-stage startup experience
This role is not
- A developer role: you coordinate engineers, you do not build
- An HR generalist role: you support HR on targets and reviews only
A strategy role: the founder sets priorities, and
Pay: ₹25,000.00 - ₹49,999.00 per month
Work Location: Remote
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