Agent Deployment Lead

About the Role This is a hands-on deployment role at an early-stage AI startup in the procurement automation space, sitting at the intersection of sales, engineering, and customer success. You'll own the full journey from signed contract to confirmed first value — building the playbooks and infrastructure that let the team scale without founder involvement at every step. What You'll Do Own end-to-end deployments: plan timelines, align stakeholders, orchestrate go-lives, and shield engineers from onboarding work. Configure and tune AI agents to each customer's procure-to-pay workflows, testing against real cases until they perform in production. Translate customer requirements into clear integration specs for engineering (ERP, DMS, email infrastructure) and flag risks early. Run key user trainings and manage change so customers realise tangible value from day one. Build support infrastructure — ticketing systems, escalation paths, and partner frameworks — and handle live issues hands-on. Engage customer IT departments during sales cycles in German, addressing security and compliance questions with technical credibility. Capture recurring challenges, edge cases, and field feedback and feed them back to product and engineering weekly. Run each onboarding as a structured project, managing parallel deployments and competing stakeholder priorities. What We're Looking For 2–3 years in consulting or structured implementation, delivering complex projects with senior client stakeholders on time and on scope. Hands-on experience configuring, deploying, and tuning AI agents or autonomous systems in production environments. Native German proficiency and strong professional English (C1+); able to lead technical discussions with enterprise IT and senior management in German. Experience mapping enterprise business processes (procure-to-pay, order-to-cash, or similar) to system workflows and integration requirements. Technical depth in ERP systems, data integration, and enterprise IT sufficient to translate customer requirements into engineering specs. Demonstrated ability to build operational processes, playbooks, and support infrastructure from scratch in early-stage or scaling environments. Experience with customer training, change management, and adoption support for process or system implementations. Daily, practical experience working with AI tools and a clear-eyed understanding of what agents can and cannot do. Background in supply chain, procurement, or industrial operations is a strong plus. Startup or high-growth environment experience with a builder mindset and comfort making decisions under ambiguity. Location On-site in Berlin, Germany. Visa sponsorship is not available for this role.