About the Role
Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers.
What You'll Do
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Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout.
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Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements.
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Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs.
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Bring customer behavior and feedback to engineering as clear product input.
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Partner with procurement leaders, category managers, and executives on long-term rollout plans.
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Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers.
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Travel to customer sites as needed.
What We're Looking For
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At least three years of hands-on customer-facing experience working with both end users and senior executives.
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Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
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Experience designing sourcing and category-management workflows, leading customer workshops, and translating needs into technical requirements.
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Background owning customer deployments and creating onboarding and adoption materials across multiple customers.
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Ability to turn customer feedback into product requirements for engineering teams and navigate ambiguity with strong relationship-building skills.
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Fluency in German and English; experience working with DACH-based organizations or customers is beneficial.
Compensation & Benefits
Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
Location
On-site in Berlin, Germany, with some customer travel.
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