CleraListing closed

Forward Deployment Engineer

remoteRemote (region-locked)Individual contributor$65k–$98kFound Aug 23
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About the Role

This role sits at the technical intersection of product and customer deployments within a fast-moving AI voice and communication platform serving SMEs. You'll own end-to-end rollouts — from requirements capture through integrations, glue code, and monitoring — ensuring customer setups run reliably in production while feeding real-world learnings back into the product.

What You'll Do

  • Act as the technical bridge between product and customer setups, translating business requirements into robust implementations.

  • Lead production rollouts including workflows, AI logic, data flows, prompts, and guardrails.

  • Implement integrations with third-party systems via APIs, webhooks, and common services (CRM, calendar, ticketing, payments).

  • Develop small-to-medium features and glue code, complete with tests, monitoring, and logging.

  • Debug live issues across calls, flows, and data pipelines, and deploy rapid fixes under production conditions.

  • Build reusable templates, deployment playbooks, and best practices to make setups scalable and repeatable.

  • Surface product pain points, feature gaps, and recurring patterns with concrete recommendations to the product team.

What We're Looking For

  • 3+ years of hands-on experience in deployment engineering delivering production AI integrations and automation workflows.

  • Deep understanding of LLM-based systems: prompting, tool use, RAG/knowledge, evaluation, and failure modes.

  • Proven ability to design robust, testable AI-driven workflows from complex business processes.

  • Experience implementing API and webhook integrations, including common auth patterns (OAuth, API keys) and data formats.

  • Solid coding skills for glue code and feature development; TypeScript or Python preferred.

  • Cloud deployment and observability fundamentals for production debugging.

  • Pragmatic, delivery-focused mindset — comfortable shipping fast and iterating in a high-velocity environment.

  • Bonus: experience with voice/telephony integrations, n8n or similar automation tooling, SQL, monitoring/tracing, or GDPR/Privacy-by-Design practices.

Compensation & Benefits

Salary range: €60,000 – €90,000 per year. Visa sponsorship is not available.

Location

Fully remote, based in Germany.

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CleraForward Deployment Engineer
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