About the Role
This is a hands-on, founding-stage role embedded directly with a small leadership team at an early-stage healthtech startup in Berlin. You'll bridge operations, automation, and technical tooling to help move ideas into production quickly — reducing manual work and building repeatable, measurable systems that improve member outcomes in a regulated health context. The engagement is 3–6 months with the potential to convert to a full-time position based on mutual fit.
What You'll Do
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Work directly with founders to ship ideas fast in a low-bureaucracy environment.
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Automate and eliminate manual ops workflows using AI, code, and clean process design.
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Own customer onboarding and technical setup to move members through the funnel.
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Run field operations, including acquiring blood testing locations and coordinating sample logistics.
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Recruit, onboard, and schedule mobile field staff (e.g., nurses).
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Manage customer support and concierge workflows, including member requests and action plans.
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Oversee lab logistics and handle escalations such as driver no-shows and lab changes.
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Build internal tools and automations using AI agents, workflow platforms, and LLM APIs.
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Track operational KPIs with SQL (cycle times, error rates, stockouts) and structure pipelines to surface patterns to the team.
What We're Looking For
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Strong ownership mindset and bias to action — hands-on, structured, and process-driven.
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Proven ability to turn manual processes into automated, measurable, repeatable systems.
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Comfortable with basic SQL, APIs, and building tools with platforms like Retool, n8n, Lovable, or Zapier.
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AI-native working style — daily use of LLM tools (e.g., Claude, GPT, Cursor) with an automations-first mindset.
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Experience recruiting, onboarding, and scheduling field staff and managing logistics.
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Studying or holding a degree in Computer Science, Engineering, Life Sciences, or a related field.
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Evidence of side projects, prototypes, or code (e.g., a GitHub portfolio).
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Fluent in both German and English — this is a firm requirement.
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Experience or genuine interest in healthtech or regulated environments is a plus.
Compensation & Benefits
Salary: €42,000 per year. Visa sponsorship is not available for this role.
Location
On-site in Berlin, Germany.