About the Role
A fast-growing, Y Combinator-backed AI company operating in the industrial logistics and fleet management space is hiring its first technical hire on the ground in the US. This is a founding-level, customer-facing engineering role where you will own the full technical success of US customers — from initial deployment through ongoing support.
The company builds AI-powered scheduling and route optimization software for short-haul trucking and fleet operations — a massive market that still relies heavily on manual planning. The team is scaling rapidly and launching its US go-to-market motion, and you will be at the center of it.
What You'll Do
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Own end-to-end technical deployments for US enterprise customers, from onboarding through post-launch support
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Serve as the primary technical point of contact for customers, managing stakeholder relationships and ensuring deployment success
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Integrate the platform with customers' existing job management systems, GPS tools, and operational workflows
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Troubleshoot and resolve technical issues in the field, acting as the bridge between customers and the core engineering team
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Travel to customer sites as needed to support hands-on deployments
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Surface product feedback and customer insights to inform the roadmap
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Help shape the forward deployed function from the ground up as the company scales its US presence
What We're Looking For
Required:
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0–3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering roles
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Strong communication and stakeholder management skills — you're comfortable owning customer relationships at a technical level
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Proven ability to manage end-to-end software deployments and provide post-deployment support for enterprise customers
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Based in Austin, TX or willing to relocate to Austin
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Must be authorized to work in the United States without employer visa sponsorship
Nice to Have:
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Willingness to travel to customer sites to support on-site deployments
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Ownership mindset with the ability to thrive in an ambiguous, fast-paced early-stage startup environment
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Background in logistics, fleet management, or industrial operations technology
Compensation & Benefits
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Salary: $110,000 – $135,000 USD annually
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Founding team member — early equity opportunity
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High-impact, high-ownership role at a well-funded, rapidly growing startup
Location
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Austin, TX — on-site
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Travel to customer sites expected as needed
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Visa sponsorship is not available for this role
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