About the Role
This is the first technical hire on the ground in the US for a fast-growing, Y Combinator–backed AI logistics startup. As a Forward Deployed Engineer, you'll own the full technical success of US customers — from initial deployment through ongoing support — sitting at the intersection of engineering and customer success at a critical stage of growth.
What You'll Do
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Lead end-to-end technical deployments for US enterprise customers, from onboarding through go-live.
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Serve as the primary technical point of contact for customers, managing stakeholder relationships and resolving issues.
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Provide hands-on post-deployment support to ensure customer success and product adoption.
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Travel to customer sites as needed to support deployments in the field.
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Operate with an ownership mindset, navigating ambiguity and moving fast in a startup environment.
What We're Looking For
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0–3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering.
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Strong communication and stakeholder management skills, with comfort working directly with enterprise customers.
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Demonstrated ability to own end-to-end technical deployments and post-deployment support.
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Based in Austin, TX or willing to relocate to Austin.
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Authorized to work in the United States without employer visa sponsorship.
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Comfortable operating in a fast-paced, early-stage environment with a high degree of autonomy.
Compensation & Benefits
Base salary: $110,000 – $135,000 USD annually. Visa sponsorship is not available for this role.
Location
On-site in Austin, TX, United States. Some travel to customer sites is expected.
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