About the Role
This is not a classic ops internship. We don't want someone who manages operations — we want someone who automates them away.
You'll report directly to a co-founder and own real parts of the business from day one: no slide decks, no shadow work, no coffee runs. If something is broken, you fix it. If something is manual, you eliminate it. This is a 3–6 month internship with a direct path to a full-time role.
We're an early-stage healthtech startup building a membership-based personal health platform — combining comprehensive biomarker diagnostics, clinician-reviewed insights, and personalized health concierge support to help people take a proactive approach to their health.
What You'll Do
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Own customer experience end-to-end — onboarding, appointment scheduling, results delivery, and retention flows.
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Coordinate our partner network — labs, phlebotomy clinics, and supplement manufacturers across Europe.
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Build internal tooling and automations — using tools like n8n, Notion, Linear, Airtable, Zapier, Make, and Python scripts to eliminate manual work.
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Scale the playbook — design systems that let us serve 10× more customers without 10× the headcount.
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Identify operational bottlenecks and ship fixes fast, often within days.
What We're Looking For
Must-haves:
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Native or fluent German speaker (written and spoken) — this is a hard requirement.
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Automation-first mindset: you reach for a script or workflow tool before a spreadsheet.
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Hands-on comfort with no-code/low-code tools (n8n, Make, Zapier, Airtable, Notion) and/or basic scripting (Python).
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0–2 years of experience — top students from rigorous programs or early-career operators are a great fit.
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Based in Berlin and able to work on-site 5 days per week.
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Builder mindset: you see broken processes as puzzles to solve, not problems to escalate.
Nice to have:
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Background in consulting, operations, or a startup environment.
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Exposure to healthtech, diagnostics, or life sciences.
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Experience coordinating with external partners or vendors.
Please note: Visa sponsorship is not available for this role.
Compensation & Benefits
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Salary: €30,000 – €36,000 per year (annualised, pro-rated for internship duration).
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Clear and fast path to a full-time position upon successful internship completion.
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Direct ownership and responsibility from day one — no busywork.
Location
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Berlin, Germany — on-site, 5 days per week.
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This is not a remote role.
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