About the Role
This is a hands-on operations role at a fast-growing healthtech startup, sitting directly alongside founding leadership. You will own real parts of the business from day one, with a clear path to a full-time position after 3 to 6 months. The expectation is simple: if something is broken, you fix it; if something is manual, you automate it away.
What You'll Do
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Own the end-to-end customer experience, including onboarding, appointment scheduling, results delivery, and retention.
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Coordinate a network of lab partners, phlebotomy clinics, and supplement manufacturers across Europe.
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Build and maintain internal tooling and automations using tools like n8n, Notion, Linear, Airtable, and scripting languages.
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Design and document operational playbooks that allow the business to scale customers significantly without proportional headcount growth.
What We're Looking For
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0 to 2 years of experience in an operations, builder, or similar hands-on role.
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Proven, practical experience building automations and workflows with no-code or scripting tools such as n8n, Make, Zapier, Airtable, Notion, or Python.
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Comfortable owning end-to-end processes autonomously, not a support or shadowing role.
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Automation-first mindset: you reach for tooling before reaching for manual effort.
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Native-level German fluency, required for coordinating with local partners and customers.
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Based in Berlin and able to work on-site five days a week.
Compensation & Benefits
Salary range: 30,000 to 36,000 EUR annually. No visa sponsorship is available.
Location
On-site, five days a week in Berlin, Germany.