About the Role
This is a high-impact role at the center of a strategic shift toward an AI-first operating model, sitting within a small, focused team rebuilding core business operations around AI. You will move the organization away from manual processes and third-party tools toward an owned, intelligent platform, serving a broad client base across diverse industries.
What You'll Do
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Identify critical operational problems, design solutions, and prototype them using AI tools against real-world data.
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Collaborate closely with engineers to productionize prototypes into reliable, scalable systems.
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Define measurable metrics for complex operational issues and develop AI-driven solutions to address them.
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Own the development of a sophisticated decision engine, replacing vendor reporting with a tailored internal platform serving varied user needs.
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Drive product judgment for closed-loop attribution systems that connect client actions to revenue outcomes.
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Navigate the complexity of building a single platform that serves multiple distinct business units and industries.
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Report directly to senior product and technology leadership, with a clear escalation path for high-stakes decisions.
What We're Looking For
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Proven track record of identifying complex operational problems and designing AI-driven solutions, rather than managing pre-defined roadmaps.
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Hands-on experience building and shipping working software prototypes or tools using AI coding tools.
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Deep understanding of AI capabilities and limitations, including how to design robust systems that account for real-world failure modes and edge cases.
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Strong systems thinking, with an ability to reason about second-order effects, blast radius, and long-term architectural implications.
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Experience designing platform solutions that serve diverse user needs across multiple industries or client types, balancing shared components with configurable elements.
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Demonstrated ability to define complex operational problems in measurable terms and validate solutions with data.
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Experience designing or building decision engines, reporting tools, or closed-loop attribution systems is a strong plus.
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Excellent written communication skills, able to make complex decisions clear and concise in short-form documents.
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Comfort operating autonomously in ambiguous problem spaces within a small, self-directed team.
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Background in marketing services or multi-industry platform products is a plus.
Compensation & Benefits
Salary range: $160,000 to $230,000 USD annually. Visa sponsorship is not available for this role.
Location
Fully remote, based in the United States.
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