About the Role
A fast-growing, Series D/E-stage AI automation company operating in the proptech and healthtech sectors is looking for a Product Operations Manager to support its Housing product line. The company deploys AI agents deeply into enterprise workflows, helping housing providers streamline leasing, resident communication, maintenance, and more — reducing manual work and improving experiences at scale.
This is a high-ownership, execution-focused role sitting at the intersection of product, engineering, and customers. You'll help shape how new products are built, launched, and scaled for large, sophisticated enterprise clients.
What You'll Do
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Translate product requirements into clear, buildable workflows through specs, diagrams, and thorough edge-case definition
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Conduct discovery sessions with new clients to deeply understand their needs and operational requirements
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Drive launch readiness and coordinate cross-functional stakeholders through each release cycle
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Analyze product usage data using SQL to surface insights, identify quality gaps, and recommend improvements
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Monitor post-launch performance and lead structured iteration to improve adoption and quality
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Manage compliance and configuration requirements across enterprise deployments
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Build and maintain process documentation to ensure consistency and scalability across the team
What We're Looking For
Required:
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Experience in product operations, technical program management, or execution-focused roles at a high-growth technology company
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Working proficiency in SQL and comfort driving independent, data-driven analysis
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Proven ability to manage complex, cross-functional initiatives in ambiguous, fast-moving environments
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Strong written communication skills — you write clear specs, crisp process docs, and useful summaries
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High attention to detail with a strong sense of ownership and follow-through
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Ability and willingness to work in-office 4–5 days per week in New York City
Nice to Have:
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Background in proptech, multifamily housing, or enterprise SaaS
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Experience working closely with both Product and Engineering teams in a fast-scaling company
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Comfort with technical concepts and workflow design tools (e.g., process diagrams, API-level thinking)
Compensation & Benefits
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Salary: $150,000 – $200,000 per year (USD), depending on experience
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Equity and comprehensive benefits package
Please note: visa sponsorship is not available for this role.
Location
This role is based in New York City, NY. It is a hybrid position requiring 4–5 days per week in the office.
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