About the Role
We are a fast-growing, Berlin-based Series A SaaS company building an AI-powered omnichannel customer communication platform. Trusted by businesses across insurance, automotive, healthcare, retail, e-commerce, and more, our platform unifies messaging across channels like WhatsApp, Instagram, and SMS — all within a single, GDPR-compliant inbox.
We're looking for a Senior Account Executive for Mid-Market to join our Sales team on-site in Berlin. This is a pivotal, high-ownership role: you'll be the person who builds and scales our Mid-Market segment from the ground up, shaping how we engage, win, and grow this customer tier. If you're a consultative, data-driven B2B SaaS seller who thrives on building — not just executing — this is your role.
No visa sponsorship is available for this position.
What You'll Do
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Define and build the Mid-Market segment independently — identify target customers, shape deal structures, and set prioritization criteria.
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Own the full end-to-end sales cycle: from first qualification and discovery through presentation, negotiation, close, and handover to Customer Success.
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Manage and maintain a healthy, well-documented pipeline in HubSpot CRM, ensuring data quality and forecasting accuracy.
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Develop deep product, market, and competitive knowledge to strategically position the platform against existing alternatives.
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Analyze pipeline and sales performance against central KPIs; translate insights into concrete actions to improve processes, messaging, and conversion rates.
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Collaborate closely with Marketing, RevOps, and Customer Success to build a scalable, repeatable Mid-Market sales motion.
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Contribute to team growth and process-building as a senior member of a motivated, cross-functional sales team.
What We're Looking For
Must-haves:
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2+ years (ideally 3–5 years) of B2B sales experience in a SaaS or tech environment, with proven mid-market deal ownership.
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Hands-on experience with HubSpot CRM for pipeline management and data quality maintenance.
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Native-level German language proficiency (non-negotiable).
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Minimum Bachelor's degree.
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Demonstrated experience building new segments, markets, or sales approaches — or strong, evidenced motivation to do so independently.
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Consultative, structured, solution-oriented sales mentality; no push-sales approach.
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Ability to analyze sales data and KPIs and translate findings into process improvements and higher conversion rates.
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Experience collaborating cross-functionally with Marketing, RevOps, and Customer Success to enable scalable sales.
Nice-to-haves:
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English language proficiency (in addition to German).
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Experience working in a fast-growing startup environment.
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Background in customer communication, messaging, or CRM-adjacent SaaS (e.g. experience at companies like Intercom, Front, Trengo, respond.io, WATI, SleekFlow, or similar).
Traits we value: Self-driven ownership, proactive goal-setting, a builder's mindset, strong data hygiene habits, and genuine enthusiasm for contributing to team and company growth.
Location
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On-site, full-time in Berlin, Germany.
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Remote work is not available for this role.
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Visa sponsorship is not available.
Compensation & Benefits
Compensation details will be discussed during the interview process. You'll be joining a well-funded, growth-stage SaaS company at an exciting inflection point, with meaningful opportunity to shape a new revenue segment and grow your career alongside the business.
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