About the Role
This is a high-ownership, hands-on Senior DevOps Engineer role at a fast-growing, AI-native consumer intelligence SaaS startup (11–50 employees) headquartered in New York City. The platform is trusted by enterprise-scale customers — including Fortune 500 retailers — for critical data and decision-making workflows.
You'll own the infrastructure end-to-end: architecting, building, and maintaining the cloud systems that keep the platform secure, scalable, and highly reliable. You'll work closely with backend and ML engineers, championing GitOps and infrastructure-as-code across the organization.
What You'll Do
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Architect and build secure, scalable cloud infrastructure using IaC (Terraform / Terragrunt) on AWS
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Design and maintain robust CI/CD pipelines; convert manual processes into automated, repeatable workflows
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Own production reliability — set up observability stacks, define SLI/SLOs, and lead incident response
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Implement and champion GitOps workflows for all infrastructure deployments
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Build compliance-ready infrastructure (SOC 2, GDPR) with IAM best practices and secrets management
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Optimize cloud costs while maintaining performance and reliability at scale
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Create developer tooling and documentation that accelerates engineering workflows across the team
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Mentor team members on DevOps best practices and help guide overall infrastructure strategy
What We're Looking For
Required
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5+ years owning infrastructure end-to-end in production environments (hands-on work within the last 2 years, not purely architectural)
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Deep expertise with Kubernetes (EKS strongly preferred)
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Proven experience building and managing AWS infrastructure for B2B SaaS products
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Designed and maintained CI/CD pipelines in production
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Broad DevOps scope: infrastructure, deployment, and monitoring — not just CI/CD
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Experience at VC-backed startups or mid-sized technology companies
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Currently resides in the greater NYC area
Nice to Have
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Deep hands-on expertise with Terraform and Terragrunt
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Familiarity with Python and/or Bash scripting
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Background in AI/ML platform infrastructure or high-volume data pipeline environments
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Experience at companies such as Meltwater, Qualtrics, Medallia, NielsenIQ, Kantar, Talkwalker, or similar enterprise SaaS / consumer intelligence firms
Note: Visa sponsorship is not available for this role.
Compensation & Benefits
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Salary: $160,000 – $200,000 USD annually, depending on experience
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Equity participation at a well-funded, early-stage startup
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Opportunity to be a foundational infrastructure hire with significant technical influence
Location
This is an on-site role based in New York City, NY. Candidates must currently reside in the greater NYC area.
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