About the Role
Join a fast-moving, early-stage marketing AI company that is automating the marketing services industry — starting with SEO and AI search optimization. Our platform uses autonomous agents to drive organic growth, content strategy, backlink building, and ad campaign management for B2B SaaS startups. As a Technical Account Manager, you'll be the primary technical partner for a portfolio of fast-growing startup clients, helping them unlock measurable growth outcomes from the platform.
What You'll Do
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Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results.
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Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions.
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Onboard new customers and coach them on best practices to optimize their marketing ROI.
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Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly.
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Monitor client success metrics and provide strategic, data-driven recommendations to continuously improve growth outcomes.
What We're Looking For
Required:
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Experience at a fast-growth startup with a demonstrated track record of delivering measurable wins.
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Hands-on familiarity with marketing automation tools, data workflows, and integrations.
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Proven ability to onboard and coach customers to drive platform adoption and ROI.
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Ability to translate ambiguous client needs into concrete technical requirements and work closely with engineering and product.
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Experience tracking success metrics and turning data into strategic recommendations.
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Exceptional written and verbal communication skills — clear, persuasive, and client-ready.
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High technical aptitude; strong CS fundamentals or equivalent problem-solving capability is a plus.
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High EQ and comfort operating in a fast-paced, ambiguous, early-stage environment.
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US work authorization required — visa sponsorship is not available.
Nice to Have:
- Industry experience in marketing services, SEO, or AI search optimization (AEO).
Compensation & Benefits
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Salary: $90,000 – $122,000 USD annually
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Early-stage equity opportunity at a well-funded, high-growth startup
Location
- On-site in New York City (SoHo), NY — this is a fully in-office role; remote is not available.
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