About the Role
Join an early-stage, Y Combinator–backed startup that is automating the marketing services industry, beginning with SEO and AI search optimization. The platform uses autonomous agents to help B2B SaaS startups drive organic growth — covering strategy, content, backlinks, and paid campaigns. As a Technical Account Manager, you'll be the primary technical partner for a portfolio of fast-growing startup clients, ensuring they extract maximum value from the platform and achieve measurable growth outcomes.
What You'll Do
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Serve as the primary technical point of contact for clients, driving platform adoption and delivering tangible growth results.
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Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions.
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Onboard and coach customers on best practices, helping them optimize marketing ROI through the platform.
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Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure value realization.
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Monitor client success metrics and provide strategic recommendations to continuously improve growth outcomes.
What We're Looking For
Required:
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Experience at a fast-growth startup with a track record of delivering measurable wins.
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Hands-on experience with marketing automation tools, data workflows, and integrations.
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Proven ability to onboard and coach customers to drive platform adoption and ROI.
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Ability to translate client needs into technical requirements and work closely with engineering and product teams.
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Experience monitoring success metrics and providing actionable strategic recommendations.
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Strong cross-functional collaboration skills across product, engineering, and customer success.
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Impeccable communication and writing skills — clear, persuasive, and precise.
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High intellectual horsepower and strong emotional intelligence; comfortable operating in a fast-paced, ambiguous environment.
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Willingness to roll up your sleeves and tackle tough, hands-on problems.
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Strong computer science fundamentals or equivalent analytical problem-solving capability.
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US work authorization required; visa sponsorship is not available.
Nice to Have:
- Industry experience in marketing services, SEO, or AI search optimization.
Compensation & Benefits
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Salary: $90,000 – $122,000 per year
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Early-stage equity opportunity at a well-funded, high-growth startup
Location
This role is on-site in New York City (SoHo). Remote work is not available for this position.
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