CmtActive opening

Customer Service & Sales Apprentice (Depot Operations)

Saxmundham, Suffolk, United KingdomOn-siteIndividual contributorFound Aug 26
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customer servicesalesorder processingquotationit skillscommunication

Job Summary

Join CMT's depot team supporting the Sizewell C project, one of the UK's largest infrastructure developments. Gain hands-on experience in customer service, sales, quotations, order processing and depot operations while working alongside experienced colleagues and building a long-term career within CMT.

Key Responsibilities

  • Process customer orders accurately and efficiently
  • Prepare customer quotations
  • Support sales activity and customer enquiries
  • Serve customers collecting orders from the depot
  • Answer incoming telephone calls
  • Resolve customer queries and issues
  • Support depot administration and record keeping
  • Build relationships with customers and site personnel
  • Learn about products, stock management and depot operations
  • Deliver excellent customer service at all times

Required Skills

  • Strong communication skills
  • Customer-focused approach
  • Good IT skills
  • Attention to detail
  • Organisation and time management
  • Teamwork
  • Positive attitude and willingness to learn

Qualifications

  • GCSE Grade 4/C or above in English and Maths preferred
  • Eligible to undertake a Level 3 Business Administrator Apprenticeship

Benefits / Career Development

  • Level 3 Business Administrator Apprenticeship
  • Structured training and mentoring
  • Opportunity to support the Sizewell C project
  • Long-term career prospects within CMT
  • Progression opportunities including Assistant Depot Manager

Working Hours

Monday-Friday, 7:45am-5:15pm 42.5 hours per week (excluding breaks)

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CmtCustomer Service & Sales Apprentice (Depot Operations)
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