CÔNG TY TNHH JDL VNActive opening

Customer Service Supervisor (Logistics, Forwarder)

Hà Nội, HN, VNOn-siteLeadFound today
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freight forwardingcustoms brokeragelogisticscustomer servicesopcommunicationproject managementmicrosoft office

Mô tả công việc:

(Mức lương: Thỏa thuận)* Set up standard operating procedures (SOP) for new customers.

  • Handle customs clearance procedures (HS code, customs policy, C/O) and trucking arrangements.
  • Oversee customs liquidation and final settlement reports for EPE, processing, and manufacturing enterprises.
  • Advise customers on shipment progress and import-export documentation for air and ocean freight.
  • Coordinate effectively with internal teams and external partners (customs, forwarders, carriers, trucking companies) to ensure seamless service and risk mitigation.
  • Report operational issues or irregularities to the Korean Manager and Board of Directors (BOD).
  • Further details will be discussed during the interview.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

  • 13th-month bonus, bonuses on holidays, Tet ... depending on the actual situation of the Company. Enjoy full benefits according to the Labor Law (Social Insurance, Health Insurance, Unemployment Insurance).
  • Work in a dynamic, fun, friendly environment.
  • Work location in Hanoi (Handico Building, Pham Hung, Tu Liem ward, Hanoi city).
  • Work at the office from Monday ~ Friday, working online on Saturday.

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng

Yêu cầu công việc:

  • At least 2–3 years of experience in freight forwarding, shipping operations, or customs brokerage.
  • Prior experience in foreign/multinational logistics companies is a plus.
  • Strong analytical, problem-solving, and project management skills.
  • Excellent time management and multi-tasking capabilities.
  • Strong customer-service attitude and results-driven mindset.
  • Good communication and interpersonal skills.
  • Fluent in Vietnamese and proficient in both spoken and written English.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Hoạch Định Chuỗi Cung Ứng,Sales Logistics,Xuất Nhập Khẩu

Cao Đẳng

2 - 3 năm

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CÔNG TY TNHH JDL VNCustomer Service Supervisor (Logistics, Forwarder)
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