Cloud Solution Architect (CSA) – Exchange Online & Exchange Server (M/F/D)
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Reach the decision-maker — $5About the role
Concentrix is seeking an experienced **Cloud Solution Architect** **(CSA)** specializing in **Exchange Online, Exchange Server, and Microsoft 365 Administration \& Governance** to help customers modernize their messaging and collaboration platforms.
The successful candidate will serve as a **trusted technical advisor** for enterprise customers, leading Exchange migrations, Microsoft 365 administration initiatives, governance programs, and operational transformation projects
Key Responsibilities
**Messaging \& Collaboration Architecture**
* Design and architect enterprise\-scale messaging solutions based on Microsoft best practices. * Lead Exchange modernization and transformation initiatives. * Define migration strategies from on\-premises Exchange environments to Exchange Online. * Develop long\-term messaging and collaboration roadmaps. * Conduct architecture reviews and technical assessments.
**Exchange Online \& Exchange Server**
* Design, implement, and optimize Exchange Online environments. * Lead Exchange Hybrid and migration projects. * Manage mail flow architecture, transport rules, connectors, and routing configurations. * Design and review High Availability (DAG) and Disaster Recovery strategies for Exchange Server. * Troubleshoot complex messaging and coexistence scenarios.
**Microsoft 365 Administration**
* Administer and govern Microsoft 365 tenant services. * Manage Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID integrations. * Define operational standards and administration frameworks. * Optimize Microsoft 365 service health, performance, and adoption. * Lead tenant consolidation and modernization projects.
**Governance \& Compliance**
* Define Microsoft 365 governance strategies and operational models. * Implement retention policies, litigation hold, eDiscovery, and compliance controls. * Partner with security teams to ensure secure messaging architectures. * Design controls aligned with regulatory and compliance requirements. * Establish governance frameworks for mailbox lifecycle management.
**Customer Advisory**
* Act as primary technical advisor for strategic customer engagements. * Facilitate workshops, roadmap discussions, and executive briefings. * Present technical solutions to both technical and business audiences. * Guide customers through Microsoft 365 operational transformation.
**Required Qualifications**
* 10–15\+ years of experience in enterprise messaging and collaboration environments. * 5\+ years of experience working with Exchange Online and Microsoft 365\. * Proven experience delivering large\-scale Exchange migration projects. * Strong understanding of Microsoft 365 administration and governance. * Excellent customer\-facing consulting and architecture experience. * Strong communication and stakeholder management skills. * Fluent in English and Turkish
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