Concentrix is seeking an experienced Cloud Solution Architect (CSA) specializing in Power Platform and Microsoft 365 Copilot solutions to drive AI-powered business transformation for enterprise customers.
The successful candidate will act as a trusted technical advisor, helping organizations modernize business processes, automate workflows, build low-code applications, and unlock business value through Microsoft AI technologies including Microsoft 365 Copilot, Copilot Chat, Copilot Studio Agents, and Copilot Extensibility solutions.
Key Responsibilities
Power Platform Architecture & Strategy
- Design and implement enterprise-scale Power Platform solutions.
- Build application modernization roadmaps leveraging low-code/no-code capabilities.
- Drive digital transformation initiatives using Power Apps, Power Automate, and Dataverse.
- Lead solution architecture workshops and technical assessments.
- Develop scalable and supportable enterprise architectures.
Power Apps & Business Solutions
- Architect Canvas Apps and Model-Driven Apps.
- Design enterprise data models using Microsoft Dataverse.
- Integrate Power Apps with Microsoft 365, Azure Services, Dynamics 365, Graph APIs, and third-party platforms.
- Implement Application Lifecycle Management (ALM) and DevOps practices.
- Design mobile and cross-platform business applications.
Process Automation & Integration
- Develop automation strategies using Power Automate.
- Modernize legacy business processes through workflow automation.
- Implement approvals, business process flows, and robotic process automation (RPA).
- Integrate systems through APIs, connectors, and custom integrations.
- Reduce operational overhead through intelligent automation.
Microsoft 365 Copilot & AI Transformation
- Lead Microsoft 365 Copilot readiness and deployment engagements.
- Assess organizational readiness for AI adoption.
- Design Copilot governance, security, compliance, and adoption frameworks.
- Enable organizations to leverage Copilot across Word, Excel, PowerPoint, Outlook, Teams, and business workflows.
- Define AI use cases aligned with business value and productivity outcomes.
- Conduct executive and end-user Copilot workshops.
Copilot Chat & Copilot Agent Solutions
- Design and deliver Copilot Chat experiences for business users.
- Build custom Copilot Agents using Copilot Studio.
- Enable conversational experiences across enterprise systems.
- Develop AI assistants that automate business processes and knowledge retrieval.
- Design responsible AI and governance controls for agent-based solutions.
- Guide customers on AI adoption best practices.
Copilot Extensibility
- Architect Copilot extensions using:
- Microsoft Graph Connectors
- Declarative Agents
- Plugins
- Custom Connectors
- REST APIs
- Azure AI Services
- Build integrations between Copilot and enterprise applications.
- Enable access to organizational knowledge through secure extensibility models.
- Design scalable enterprise AI architectures.
Customer Engagement
- Act as the primary technical advisor for strategic customer engagements.
- Facilitate executive briefings, architecture reviews, and AI strategy sessions.
- Present complex technical concepts to executive and technical audiences.
- Build trusted relationships with customer stakeholders.
Required Qualifications.
- Language: German
- 10–15+ years of experience in enterprise application architecture and digital transformation.
- 5+ years of hands-on experience with Power Platform solutions.
- Proven experience designing large-scale enterprise automation and low-code platforms.
- Experience delivering Microsoft 365 Copilot and AI transformation programs.
- Strong consulting and customer-facing architecture experience.
- Excellent presentation and stakeholder management skills.
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