About Us;
Stanley James Projects Ltd is a growing construction and refurbishment company specialising in insurance reinstatement, residential and commercial refurbishment, property maintenance and high-end residential projects.
Operating across London, Essex and the surrounding areas, we work with insurance companies, loss adjusters, property managers and private clients, delivering projects ranging from smaller insurance repairs to large-scale refurbishments.
As our business continues to expand, we are looking for an experienced, organised and proactive Construction Project Administrator / Insurance Claims Coordinator to join our team.
This is an exciting opportunity to become a key part of a growing company, working closely with the Director and taking responsibility for the day-to-day administration and coordination of our projects.
We are looking for someone who is confident working independently, takes initiative and enjoys being part of a fast-paced environment.
The Role;
You will play an important role in ensuring our insurance reinstatement and construction projects run smoothly, from initial instruction through to completion.
Working closely with the Director, subcontractors, clients and suppliers, you will be responsible for coordinating appointments, managing communications, maintaining project records and ensuring outstanding actions are followed up.
The successful candidate will be someone who can take ownership of their responsibilities, prioritise workloads effectively and help develop efficient systems as the company grows.
Key Responsibilities;
Insurance Claims & Project Coordination
- Receive and process new insurance repair instructions.
- Arrange appointments with policyholders, surveyors and subcontractors.
- Liaise with insurance companies, loss adjusters, managing agents and clients.
- Update insurance portals and project management systems.
- Monitor ongoing jobs and ensure outstanding actions are followed up.
- Coordinate subcontractor attendance and scheduling.
- Keep clients informed of progress and upcoming works.
- Assist with closing completed insurance claims.
General Administration;
- Manage company emails, telephone enquiries and diaries.
- Maintain accurate project records and electronic filing systems.
- Organise site photographs, survey reports, certificates and documentation.
- Prepare and issue purchase orders, quotations and invoices.
- Maintain spreadsheets and job trackers.
- Liaise with suppliers regarding orders and deliveries.
- Chase outstanding information, documentation and payments.
- Provide general administrative support to the Director.
Business & Operational Support;
- Assist with the day-to-day organisation of multiple construction projects.
- Ensure deadlines and client requirements are met.
- Maintain accurate and up-to-date job information.
- Identify opportunities to improve administrative processes.
- Support the implementation and development of company systems.
- Help ensure projects progress efficiently from instruction through to completion.
About You;
We are looking for someone who is highly organised, reliable and confident communicating with clients, contractors and suppliers.
You should be comfortable managing multiple tasks simultaneously and have the initiative to resolve routine issues independently.
Essential Skills & Experience;
- Previous experience in an administrative or project coordination role.
- Excellent organisational and time-management skills.
- Strong written and verbal communication.
- Confident and professional telephone manner.
- Good working knowledge of Microsoft Outlook, Excel and Word.
- Ability to prioritise tasks and work independently.
- Excellent attention to detail.
- Comfortable using online portals and project management systems.
- Proactive approach with a willingness to take ownership of responsibilities.
Desirable Experience;
- Previous experience within construction, property maintenance or refurbishment.
- Experience working with insurance claims or insurance reinstatement contractors.
- Experience coordinating subcontractors and site appointments.
- Familiarity with insurance company or loss adjuster portals.
- Experience preparing purchase orders, quotations and invoices.
- Knowledge of construction project management software.
Previous construction or insurance experience would be advantageous but is not essential. We are equally interested in candidates with strong administration and coordination experience who are willing to learn.
Working Arrangements;
The role will initially operate on a hybrid basis:
- 2 days per week working in person in the Billericay/Ingatestone area.
- 3 days per week working remotely.
As the business grows and establishes a permanent office, the position will transition towards a more office-based working arrangement.
Applicants should therefore be based within a reasonable commuting distance of Billericay/Ingatestone and be comfortable with this longer-term arrangement.
What We Offer;
- Competitive salary of £28,000–£32,000 depending on experience.
- Permanent, full-time employment.
- Hybrid working initially.
- Company pension scheme.
- 28 days’ annual leave inclusive of bank holidays.
- Opportunity for career progression as the company expands.
- Varied and interesting work across multiple construction projects.
- The opportunity to work closely with the Director and make a genuine contribution to the growth of the business.
- A supportive working environment where initiative and ideas are encouraged.
Career Development;
As Stanley James Projects Ltd continues to grow, there will be opportunities for the successful candidate to take on additional responsibilities and potentially progress into a senior project coordination or office management position.
We are looking for someone who wants to build a long-term career with the business and become an important part of its future development.
How to Apply;
Please submit your CV along with a brief introduction outlining your relevant experience and why you believe you would be suitable for this position.
Applications from candidates with experience in construction administration, insurance claims, property maintenance or project coordination are particularly welcome.
Expected start date; Jan 2027
Pay: £28,000.00-£32,000.00 per year
Work Location: Hybrid remote in Billericay
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