Location: Cora Health, The Lightbox, Quorum Park, Benton Lane, Newcastle-upon-Tyne, NE12 8EU
Contract Type: 12 month FTC
Salary: £50,000 - £55,000 (depending on experience)
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS
Purpose of the Job Role
We're looking for an experienced Lead Business Analyst to join our Information Management & Technology (IM&T) team and play a key role in delivering Cora Health's digital transformation agenda. Reporting to the Head of Design and Delivery, you'll provide both hands-on business analysis expertise and professional leadership across a portfolio of projects and change initiatives. Working closely with clinical, operational and technical stakeholders, you'll ensure business requirements are clearly understood, solutions are aligned to organisational objectives, and change initiatives deliver measurable benefits. This is an exciting opportunity to influence strategic decision-making, drive continuous improvement and help shape the future of healthcare services through technology and innovation.
What you’ll be doing
- Leading business analysis activities across complex projects and transformation programmes, ensuring high-quality analysis throughout the project lifecycle.
- Facilitating discovery workshops and stakeholder engagement sessions to understand business challenges, define requirements and identify opportunities for improvement.
- Producing and managing business requirements, user stories, process maps, acceptance criteria and other analysis deliverables.
- Mapping current and future-state processes, undertaking gap analysis and identifying opportunities to improve efficiency, standardisation and automation.
- Providing quality assurance, guidance and coaching to Business Analysts, helping to develop capability and embed best practice across the organisation.
- Working with Project Managers and stakeholders to manage priorities, dependencies, risks and analysis activities across multiple workstreams.
- Presenting findings, recommendations and solution options to senior leaders and decision-makers, supporting evidence-based decision making.
- Supporting testing, business readiness, implementation and benefits realisation activities to ensure solutions deliver the intended outcomes.
- Contributing to the ongoing development of business analysis standards, frameworks, templates and continuous improvement initiatives within the PMO.
What we’re Looking For
- Significant experience working as a Business Analyst, including leading analysis activities on complex business change, digital transformation or technology projects.
- Strong experience in requirements elicitation, process modelling, stakeholder management and end-to-end requirements management.
- Proven ability to facilitate workshops, challenge constructively, build consensus and influence senior stakeholders.
- Experience coaching, mentoring or providing professional leadership to other Business Analysts while maintaining high standards of delivery.
- Excellent analytical and problem-solving skills, with experience conducting gap analysis, root cause analysis and options appraisals.
- Strong communication skills with the ability to translate complex technical and business information into clear, meaningful recommendations.
- A recognised Business Analysis qualification, such as BCS or IIBA certification, or equivalent practical experience. Experience within healthcare, NHS or health technology environments would be advantageous.
Why work for Cora Health?
At Cora we’re passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:
Generous Holiday Entitlement: Benefit from up to 25 days of holiday (plus public holidays) to relax and recharge. If you’d like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.
Wellness Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.
Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.
Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.
Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.
Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times.
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