We are looking for a highly motivated founding team member to help build and grow an AI-powered platform serving the beauty and wellness industry.
This is not a traditional Product Manager or Marketing position.
As an early team member, you'll work directly with the founder and gain hands-on experience across product, operations, business development, marketing, partnerships, customer success, and growth strategy.
If you enjoy solving problems, learning new skills, and taking ownership in a fast-paced startup environment, we'd like to hear from you.
What You'll Do
Product & Operations
- Gather customer and merchant feedback
- Help prioritize product features and improvements
- Work closely with developers to communicate requirements
- Improve user onboarding and operational workflows
- Develop scalable processes and documentation
Merchant Growth & Customer Success
- Visit beauty businesses to understand their needs
- Assist merchants with onboarding and platform setup
- Build long-term relationships with business owners
- Collect market insights and product feedback
- Help improve merchant activation and retention
Marketing & Partnerships
- Participate in industry events and trade shows
- Build relationships with distributors, suppliers, beauty schools, and industry partners
- Support content marketing and community initiatives
- Assist with SEO, AI Search (GEO), and digital marketing projects
Analytics & Strategy
- Analyze user and merchant data
- Monitor growth metrics and KPIs
- Identify operational bottlenecks
- Recommend product and business improvements
What We're Looking For
- Experience in Product Management, Operations, Marketing, Business Development, SaaS, or a related field
- Strong analytical and problem-solving skills
- Excellent organizational skills
- Self-motivated and able to work independently
- Comfortable adapting to changing priorities
- Strong communication and interpersonal skills
- Willingness to meet with merchants and attend industry events
- Curious, proactive, and eager to learn
Nice to Have
Experience with one or more of the following:
- SaaS products
- Product Management
- CRM systems
- Startup environments
- Customer Success
- SEO
- AI Search / Generative Engine Optimization (GEO)
- Google Business Profile
- Google Analytics
- Google Search Console
- Social media marketing (Instagram, TikTok, Xiaohongshu/RED, Facebook, WeChat)
- Beauty, wellness, healthcare, or service industries
Language Requirements
- Professional English communication skills
- Mandarin or Cantonese is considered a strong asset, as many of our early merchants are Chinese-speaking businesses.
What Matters Most
We're less concerned about the number of years on your resume and more interested in finding someone who:
- Takes ownership
- Learns quickly
- Enjoys solving problems
- Communicates well
- Is comfortable wearing multiple hats
- Wants to grow with an early-stage startup
Compensation & Benefits
- Competitive salary
- Performance-based bonus
- Profit sharing opportunities
- Equity options for qualified candidates
- Career growth with the founding team
- Direct mentorship from the founder
- Opportunity to help build a product from the ground up
This Role Is For You If...
One day you might be reviewing product requirements.
The next day you could be visiting beauty businesses, helping merchants get started, attending an industry trade show, analyzing user data, or brainstorming the next growth initiative.
If you're looking for a role where you can make a visible impact, continuously learn, and help build something meaningful from an early stage, we'd love to meet you.
Pay: $44,000.00-$60,000.00 per year
Benefits:
- Employee stock purchase plan
- Profit sharing
Work Location: In person
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