Flexsource NI are recruiting on behalf of BSO for a Band 6 Family Practitioner Services (FPS) Operations Manager.
This is a full time role, working 37.5 hours per week, on a temporary basis until December 2026
Responsibilities:
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Support the day-to-day management of FPS business and payment operations.
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Lead and develop teams to achieve service and performance targets.
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Drive continuous improvement initiatives and service enhancements.
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Monitor data quality, financial controls, and operational performance.
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Manage stakeholder relationships across Health & Social Care organisations.
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Lead projects, business change initiatives, and system developments.
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Produce management reports and performance information.
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Deputise for senior management when required
Criteria:
Applicants must meet one of the following:
- Degree or professional qualification in Business, Finance or IT plus 2 years' relevant experience, including 1 year at management level; OR
- 5 years' relevant experience in Payments, Finance or IT, including 1 year at management level.
You must also demonstrate:
- Experience leading and managing teams in a target-driven environment.
- Strong planning, organisational and workload management skills.
- Experience delivering business improvement initiatives.
- Excellent communication, negotiation and stakeholder management skills.
- Experience working with internal and external customers to achieve successful outcomes.
- Evidence of delivering measurable service or operational improvements.
Desirable:
- Knowledge of Health & Social Care contractor services relating to GPs, Dentists, Pharmacists, or Optometrists.
If you are an experienced operational leader looking to play a key role in improving and delivering essential healthcare support services, we'd love to hear from you. Apply today or contact Ciaran on 02890725600
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