Craftware is a technology company of over 500 experts, empowering large organizations to solve complex business challenges with modern IT solutions - from sales systems and automation to data platforms and AI. We operate where technology must be reliable, secure, and scalable. We deliver end-to-end projects: from analysis and architecture through implementation to development and maintenance. We are a trusted partner of industry leaders such as Salesforce, Veeva, UiPath, and Databricks.
Model: remote
Engagement: full-time
Responsibilities:
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Supervising selected delivery activities related to building new integrations and connected applications
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Ensuring that teams follow established application delivery standards (project lifecycle standard, e.g. project management, ITIL processes)
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Keeping active communication with project stakeholders and the delivery team, ensuring alignment and proactive problem resolution
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Coordinating release activities across project, development, testing, operations and business teams – task planning, resource coordination, deployment oversight
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Identifying and managing release risks, creating rollback plans and recommending mitigation actions
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Monitoring release-process KPIs and reporting delivery and release status to stakeholders
Requirements:
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Hands-on, practical experience with business applications (delivery, rollout, maintenance)
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Proven experience in software delivery as a Delivery Manager or Release Manager, or alternatively as an Operations Manager in an IT environment
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Good knowledge of the project lifecycle and project management practices
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Working knowledge of ITIL processes (change, release, incident management)
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Strong communication and stakeholder management skills, including on the client side
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Assertiveness and confidence – not afraid to challenge decisions, set boundaries and escalate issues
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A proactive, hands-on attitude and the ability to pull things forward without waiting for instructions
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Fluent English
We offer:
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B2B contract (rate negotiated individually, up to 170PLN net/h + VAT)
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Fully remote service delivery
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Broad range of projects (internal, international) - genuine variety of clients and tasks
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Budget for skills development and certifications as part of the collaboration
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Regular collaboration reviews and discussion of project scope
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Additional benefits available as part of the collaboration
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Networking and team-building events for project teams
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