Job description:
Located approximately 20 minutes south of Saskatoon, Dakota Dunes Resort is a distinctive destination that celebrates the history, culture, and hospitality of Whitecap Dakota Nation through thoughtful design and an authentic Indigenous guest experience.
Dakota Dunes Resort is seeking an experienced Human Resources Manager to provide strategic leadership and hands-on HR expertise across its hotel, thermal spa, and golf operations. Reporting to the hotel General Manager, this role is responsible for leading all aspects of human resources, including talent acquisition, employee relations, learning and development, performance management, compensation and benefits, and employment and workplace safety compliance.
The successful candidate will be a collaborative and experienced HR professional who can build effective people strategies, strengthen leadership capabilities, and foster a positive, inclusive workplace culture that supports exceptional guest experiences and organizational success.
Key Responsibilities: -
Strategic HR Leadership
- Serve as a strategic partner to the General Manager and senior leadership team, aligning HR strategy with business goals and growth objectives.
- Design and implement HR programs that support high performance, guest-centric service, and employee engagement.
- Participate in annual business planning, workforce forecasting, and budgeting.
Talent Acquisition & Workforce Planning
- Lead recruitment, selection, and onboarding for the entire resort that includes hotel, thermal Spa and golf links
- Build pipelines for seasonal and year-round roles through partnerships with schools, industry networks, and recruitment platforms.
Training & Development
- Develop and oversee a comprehensive onboarding program for all new hires.
- Design and deliver ongoing training programs focused on guest service excellence, safety, leadership development, and career progression.
- Support departmental leaders in creating and implementing individual development plans and succession strategies.
Employee Relations & Engagement
- Foster a positive and inclusive workplace culture built on open communication, respect, and accountability.
- Provide guidance to managers on conflict resolution, disciplinary procedures, and performance management.
- Lead engagement initiatives such as employee wellness programs, recognition events, and feedback mechanisms.
Compensation, Benefits & Compliance
- Oversee payroll, benefits administration, and compensation structures in collaboration with Finance.
- Benchmark compensation to ensure competitiveness within the spa, hospitality, and wellness sectors.
- Ensure full compliance with Canadian labor laws, health and safety regulations, and internal policies.
- Maintain accurate and confidential employee records and documentation.
Health, Safety & Wellness
- Partner with Operations to ensure health & safety programs meet or exceed provincial standards.
- Champion employee wellness initiatives aligned with the spa’s holistic mission.
- Oversee return-to-work programs and workplace accommodation processes.
Leadership & Collaboration
- Serve as a trusted advisor and coach to department heads and supervisors.
- Lead monthly HR updates and quarterly culture & engagement reviews with management.
- Contribute to cross-functional initiatives including service excellence programs, diversity & inclusion efforts, and organizational change projects.
Qualifications
- Seven to ten years of progressive human resources experience, preferably in hospitality, tourism, spa, or a comparable multi-department operation.
- A degree or diploma in human resources, business administration, or a related field.
- CPHR designation or eligibility to pursue the designation is preferred.
- Strong knowledge of applicable Saskatchewan employment legislation, human rights requirements, and occupational health and safety regulations.
- Demonstrated experience in recruitment strategy, employee relations, leadership development, performance management, and employee engagement.
- Experience supporting workforce planning, compensation and benefits administration, and organizational development.
- Excellent communication, interpersonal, coaching, conflict-resolution, and leadership skills.
- Ability to balance strategic planning with hands-on HR support in a dynamic, service-oriented environment.
Remuneration & Benefits
- Salary & Incentives: Competitive annual salary commensurate with experience at a destination-scale property, plus performance-based incentives tied to talent retention, engagement, and training KPIs.
- Benefits: Comprehensive health plan contributions, employee discounts on spa services, merchandise, and dining, plus ongoing professional development opportunities.
- Vacation: Three (3) weeks paid vacation annually, scheduled with consideration of peak business periods.
Visa Requirements
Must be legally authorized to work in Canada. Dakota Dunes Resort is unable to assist candidates in obtaining Canadian work authorization.
Our Commitment to Diversity, Inclusion & Reconciliation
At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.
We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.
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