One of our clients is looking for a Senior Workforce Planning & Rostering Manager to oversee workforce scheduling, manpower allocation and rostering governance across multiple operations. The role focuses on workforce optimisation, accurate reporting, labour cost forecasting, compliance and alignment between operational and payroll requirements.
Responsibilities:
Workforce Planning & Rostering Management
- Oversee workforce scheduling and rostering across multiple operational sites and contracts.
- Ensure manpower allocation aligns with operational requirements and contractual staffing levels.
- Monitor staffing shortages, overstaffing, absenteeism and workforce utilisation.
- Identify opportunities to improve rostering efficiency, workforce allocation and overtime management.
- Oversee rostering administrators and maintain consistent operational controls.
Workforce Reporting & Data Management
- Maintain accurate workforce information across centralised rostering systems.
- Prepare management reports covering manpower allocation, attendance, leave, overtime and workforce trends.
- Analyse workforce data to identify discrepancies, operational risks and areas for improvement.
- Ensure alignment between rostering information, payroll records and financial reporting.
Labour Cost Management & Forecasting
- Oversee workforce and wage forecasting across multiple operations.
- Monitor actual labour costs against forecasts and investigate variances.
- Support overtime reduction and effective manpower utilisation.
- Ensure workforce allocations comply with applicable wage structures and labour regulations.
Compliance & Workforce Development
- Support workforce compliance reporting, including UIF, ETI, B-BBEE and skills development requirements.
- Coordinate workforce information relating to learnerships, training initiatives and employee development programmes.
- Support shift structure implementation and workforce-related operational projects.
- Operational Leadership & Process Improvement
- Provide guidance to rostering teams and coordinate workforce requirements with Operations, HR, Payroll and Finance.
- Identify and implement improvements to workforce planning processes and reporting accuracy.
- Support senior management with workforce analytics, operational reporting and strategic initiatives.
- Ensure continuity of workforce planning and rostering activities during management absences.
Minimum Requirements:
- Grade 12.
- Minimum 8–10 years' experience in workforce rostering, scheduling or manpower management.
- Advanced experience with Easy Roster or comparable centralised workforce rostering systems.
- Proven experience managing large-scale workforce scheduling across multiple sites or contracts.
- Experience overseeing rostering teams, workforce reporting and manpower analytics.
- Strong understanding of labour cost forecasting, overtime management and workforce compliance.
- Experience working with different wage structures and operational requirements.
- Exposure to learnership administration, workforce development and statutory reporting.
- Strong analytical, organisational and problem-solving abilities.
- Advanced Microsoft Excel skills advantageous.
- Relevant qualification in Operations Management, Human Resources or Business Administration advantageous.
Desired Skills:
- problem-solving abilities
- Microsoft Excel skills
- Strong analytical
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