Position overview
DataArt is a global software engineering firm and a trusted technology partner for market leaders and visionaries. Our world-class team designs and engineers data-driven, cloud-native solutions to deliver immediate and enduring business value.
We promote a culture of radical respect, prioritizing your personal well-being as much as your expertise. We stand firmly against prejudice and inequality, valuing each of our employees equally.
We respect the autonomy of others before all else, offering remote, onsite, and hybrid work options. Our Learning and development centers, R&D labs, and mentorship programs encourage professional growth.
Our long-term approach to collaboration with clients and colleagues alike focuses on building partnerships that extend beyond one-off projects. We provide the ability to switch between projects and technology stacks, creating opportunities for exploration through our learning and networking systems to advance your career.
Responsibilities
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Investigate and resolve incidents related to ServiceNow integrations (e.g., data not syncing, errors in flows)
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Collaborate with senior developers to support and enhance integration solutions using REST and SOAP APIs
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Assist in maintaining and troubleshooting ServiceNow modules, especially within ITSM and CMDB
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Perform basic scripting tasks (JavaScript, Glide) under guidance
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Document solutions and contribute to the knowledge base for recurring issues
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Participate in regular team meetings and knowledge transfer sessions
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Support routine updates and patching of the ServiceNow platform
Requirements
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1–3 years of experience with ServiceNow development or administration
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Familiarity with ServiceNow integration methods (REST, SOAP, IntegrationHub)
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Basic knowledge of JavaScript and willingness to learn Glide scripting
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Exposure to ITSM concepts and the ITIL framework is a plus
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Ability to read and understand technical documentation
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Good communication and problem-solving skills
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Eagerness to learn and grow in a fast-paced team environment
Nice to have
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Experience working with or learning about tools like Salesforce, NetSuite, or DocuSign integrations
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Understanding of CMDB or CSDM concepts
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Participation in ServiceNow training or certification programs (e.g., CSA)
What We Offer:
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Vacation days: Up to 26 business days per year.
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10 illness/special days off per year (fully paid, no medical papers needed) for all contract types
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Health and life insurance
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MyBenefit platform with Multisport option
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Internal psychological support service
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English language classes from the first working day
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Access to external learning platforms: O’Reilly, LinkedIn Learning, Udemy, and a wide catalog of diverse internal training
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Flexible workplace: work from the office, from home, or choose a hybrid option
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Tech Skills Mentoring Program
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Opportunities to develop as a public speaker, mentor, or technical interviewer
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Certification reimbursement (AWS, GCP, Microsoft, etc.)
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