Description
DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.
Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 20+ stores in Jabodetabek, Bandung, Surabaya, and Yogyakarta
About the role
As a Store Department Manager, you lead a sport department as an intrapreneur. You develop people, build a strong commercial strategy, and deliver an outstanding omnichannel customer experience — while balancing People, Planet, and Business performance. This role combines leadership, commercial ownership, and hands-on field presence.
Key Responsibilities
Develop, enrich, and take care of human capital
- Recruit, onboard, and develop a strong and engaged team
- Create a safe, healthy, and inclusive work environment
- Lead with Decathlon values and foster responsibility and autonomy
Build and manage my commercial policy on priority sports
- Leverage customer data to set clear ambitions and the right omnichannel offer.
- Create strong digital customer experiences and activate sports communities.
- Build seasonal plans and high-performing teams with the right people in place.
Manage the “best in class” omnichannel customer experience
- Deliver a best-in-class customer experience on the shop floor
- Apply selling fundamentals, layout standards, and truck-to-shelf execution
- Manage and animate customer loyalty initiatives
- Use customer feedback to drive continuous improvement
- Ensure customers can find and choose products easily and independently
- Drive commercial dynamism within the department
Performance & Business Management
- Build and manage an annual business and team plan
- Monitor performance and ensure forecast reliability
- Analyze gaps between targets and results, and act accordingly
- Optimize workforce scheduling and productivity
- Manage action plans across People, Planet, and Business levers
- Ensure stock availability, accuracy, and optimized stock lifetime
Guarantee daily safety and organization of the store (Duty management)
- Ensure daily safety of people and security of goods
- Be knowledgeable about store systems and equipment
- Take responsibility for daily store operations during duty shifts
Requirements
- Fluent in English and Bahasa Indonesia (verbal and written);
- Minimum 1 year of experience in a retail store leadership role;
- Experience in retail, store operations, or team leadership;
- Strong commercial and analytical mindset;
- Ability to manage performance, priorities, and action plans;
- Job location will be at Bogor
Benefits Competitive payroll+bonus / Comprehensive medical insurance / Global shareholding program / Discount on Decathlon product / New hire starter kit/ Various career opportunities domestic and international
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