sap sdsap css/4hanaams supportincident managementconfigurationfunctional specificationssap fiori
Consultant | SAP SD-CS | Ahmedabad | SAP | DSA LS&HC
- Job requisition ID : 110272
- Location: Ahmedabad
- Entity: Deloitte Touche Tohmatsu India LLP
Consultant | SAP SD-CS | Ahmedabad | SAP | DSA LS&HC
Key Responsibilities
- Provide L2/L3 support for SAP SD-CS incidents, service requests, and enhancements.
- Perform issue analysis, root cause analysis, and resolution within SLA.
- Handle configuration changes and prepare functional specifications for developments.
- Collaborate with business users, ABAP, and cross-functional teams (MM, FI, PP, EWM).
Required Skills
- 3–5 years of SAP SD and CS experience.
- Hands-on experience in S/4HANA AMS/Production Support projects.
- SAP S/4HANA, SAP SD, SAP CS, AMS Support, Incident Management, Configuration, Functional Specifications, SAP Fiori.
- Strong knowledge of SAP SD processes: Order Management, Delivery, Billing, Pricing, Returns, Credit Management, and Output Management.
- Good understanding of SAP CS: Service Orders, Notifications, Equipment, Functional Locations, Service Contracts, and Warranty.
- Experience in SAP configuration, testing, and production support.
- Knowledge of SD-CS integration with MM, FI, and ABAP.
- Exposure to SAP Fiori and ITSM tools (ServiceNow/Solution Manager) is preferred.