Outbound Sales & Account Manager
Position Overview
Steamroller Copies is looking for a motivated, relationship-oriented Outbound Sales & Account Manager to grow our business throughout Washington County. This position is responsible for developing new business relationships, educating local businesses about our design, printing, and marketing solutions - and building lasting customer partnerships.
Key Responsibilities
Business Development & Outbound Sales
- Proactively identify, contact, and develop relationships with local businesses, organizations, and potential customers throughout Washington County.
- Conduct in-person business visits, phone outreach, networking, and follow-up communications to generate new sales opportunities.
- Educate prospective customers about Steamroller Copies’ design, printing, signage, promotional products, and other available services.
- Identify customer needs and recommend appropriate products and creative solutions.
- Prepare estimates, present proposals, follow up on opportunities, and close sales.
- Develop a consistent pipeline of prospective customers and maintain regular outreach efforts.
Customer Relationship & Account Management
- Serve as the primary point of contact for assigned customers, building relationships that encourage trust and repeat business.
- Learn each customer’s business, needs, preferences, and ongoing marketing and printing requirements.
- Maintain regular communication with customers to identify upcoming projects and additional opportunities.
- Proactively follow up with existing customers to encourage repeat business and strengthen long-term relationships.
- Address customer questions and concerns promptly and professionally.
Project Coordination & Customer Communication
- Guide customers through the ordering process, ensuring clear communication of project details, expectations, and timelines.
- Work closely with the internal design and printing teams to communicate customer requirements and project specifications.
- Follow up on active projects to help ensure customers receive timely updates and a positive experience.
Sales Growth & Business Development
- Meet established sales and business development goals.
- Identify opportunities to expand services within existing accounts.
- Build a strong understanding of Steamroller Copies’ products, capabilities, and services.
- Stay informed about local business activity and opportunities for new customer relationships.
- Represent Steamroller Copies professionally throughout the local business community.
Qualifications & Skills
- Strong interpersonal, communication, and relationship-building skills.
- Confidence in initiating conversations and approaching prospective customers.
- Sales-minded with the ability to identify opportunities and close business.
- Highly organized with strong follow-up and time-management skills.
- Ability to manage multiple customer relationships and projects simultaneously.
- Professional, dependable, and customer-focused.
- Comfortable using email, phone, CRM systems, and basic computer applications.
- Previous sales, account management, customer service, or business development experience preferred.
- Experience in printing, graphic design, marketing, or related industries is a plus, but not required.
Full-time
Compensation negotiable and based on experience
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your most recent rate of pay?
- Are you willing to participate in pre-employment drug screening and/or a background check?
Experience:
- B2B sales: 2 years (Preferred)
- Account management: 2 years (Preferred)
Location:
- Saint George, UT 84770 (Preferred)
Ability to Commute:
- Saint George, UT 84770 (Required)
Work Location: In person
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