About us
*Accelerate your career with Dick Lovett
Dick Lovett has grown to become one of the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.
About the Role
Hours: Part-Time - 24 hours per week
Join an Award-Winning Aston Martin Team
Aston Martin Bristol is one of the world's leading Aston Martin dealerships, recognised as Regional Dealer of the Year 2024 and Global Dealer of the Year 2025. We're looking for a CRM & Marketing Assistant to support customer communications, events, and CRM activity across the business.
This is a fantastic opportunity for someone who is organised, detail-focused, and passionate about delivering exceptional customer experiences. Working closely with our Marketing Manager and Sales Teams, you'll help ensure our CRM system remains at the heart of our customer engagement strategy.
Job Opportunity
What You'll Be Doing:
CRM & Customer Management
- Maintain and update customer and marketing activity within Salesforce
- Create and manage sales opportunities within the CRM system
- Record customer interactions accurately and support customer journey management
- Monitor, track, and report on customer engagement activity
Marketing & Communications
- Support customer communications, including invitations, welcome journeys, and marketing campaigns
- Assist with email marketing campaigns and website updates
- Help identify target audiences for campaigns, events, and activations
- Support content planning and day-to-day social media activity, ensuring communications reflect Aston Martin's luxury brand standards
Events & Marketing Support
- Support the planning and delivery of dealership events and marketing activations
- Manage guest lists, invitations, and post-event follow-up communications
- Ensure customer engagement activity is accurately captured within Salesforce
Assist with campaign reporting and general marketing administration, including Aftersales communications
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Company Benefits
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Private Medical Insurance
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Health cash plan – Claim back medical costs
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Rewards platform – Gym & high street discounts
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25 Days Holiday (plus Bank Holidays)
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Contributory Pension Scheme
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Regular Pay Reviews
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Life Assurance
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Servicing, Parts and Accessories Discounts
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Employee Assistance Programme
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Staff Referral Scheme
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Learning and Development
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Enhanced Family Leave
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Volunteering Opportunities
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Onsite Parking
Essential Skills
About You
We're looking for someone who is:
- Organised, accurate, and detail-focused
- Comfortable working with CRM systems and customer data
- A confident communicator with strong written skills
- Proactive, reliable, and able to manage multiple priorities
- Customer-focused and collaborative in their approach
Ideally, You'll Also Have
- Experience using Salesforce or another CRM system
- Previous marketing, administration or customer service experience
- An interest in automotive, luxury, or premium brands
Why Join Aston Martin Bristol?
- Work within an award-winning Aston Martin dealership
- Join a friendly and supportive team
- Gain experience across CRM, marketing, and customer experience
- Support exclusive events and luxury brand activity
- Develop your skills within one of the world's most iconic automotive brands
This is a part-time role of 24 hours per week. We're happy to discuss working patterns and flexibility for the right candidate. Some evening and weekend event support may occasionally be required.
Apply today with your CV and a short covering note explaining why you'd like to join Aston Martin Bristol.
DEI Statement
We *all have a ‘Personal Role in Delivering Excellence’ at Dick Lovett
This doesn’t just refer to our customers, this phrase is pivotal to our hiring process, onboarding, and how we look after our staff and treat each other at Dick Lovett. We are committed to providing a safe and respectful environment for all.
The company appreciates the advantages of being an equal opportunities employer and recognise the importance of having a diverse and inclusive team. When everyone feels that they are included and are appreciated for their performance, we will be able to deliver on our promise of customer satisfaction.