- Location: Flexible
- Languages: English (Fluent), Other European languages
- Contract: 6-12 months Secondment for Maternity Leave Cover
Powered by Konecta Group, we support our client's digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection.
We are currently looking for an exceptional Digital Operations Area Manager for Europe who will help us to drive our mission in bringing innovative experiences, data-driven thinking and digital capabilities into a constantly changing ecosystem, as part of our outsourced collaboration with The Coca-Cola Company across Europe.
You will manage a team of Local Digital Operations in Europe by:
- Monitoring the performance and project delivery of each team member and market
- Be the first point of contact for all team members and proactively support throughout issues
- Build and manage relationships with local marketing teams in order to provide constructive feedback to team members
- Always looking for new ways to optimise ways of working within your team and other departments in order to achieve seamless digital experience for the consumer
- Always ensuring the teams capacity and workload is monitored and distributed correctly
- Promote an organised and communicative team to enable a clear flow of information, to and from the team
- Managing the teams progression and developing their skills
- Being apart of the hiring process for new team members and working closely with the people team to attract the best talent.
- You will manage relationships with multiple stakeholders in Coca-Cola and provide reporting on capacity and updates on running projects
- Hold meetings with each team member to ensure they have the support needed to work at their best
By effective team management you would be responsible for :
- Managing the localization and operationalisation of digital experiences for consumers on a variety of local markets, ensuring consumer experiences are executed in the markets in the most effective way to convert to digital transactions.
- You will coordinate digital activations across a portfolio on a local market level. This includes ensuring localisation of central activations/platforms and implementing local GDPR, T&Cs and other legal requirements across all activations
- Local UAT testing of new features/platforms and bugs/issues reporting
- Day to Day Management of CRM and transactional activations
- Ensuring a networked way of working and strong collaboration with Frontline Marketing, Central Marketing, Bottler, IT, Platform Services/SL&E, PAC, Legal, and agency partners.
Who are you?
Above all, you are passionate about marketing and digital experience. You have a strong working experience (6 to 10 years) in significant marketing and digital experience, including digital commerce, digital platforms, and data-driven experiences. You have experience delivering best in class integrated digital experiences either working in the marketing or IT sector (either are preferred). You have experience in leading large teams in a fast paced environment with numerous stakeholders.
You have the ability to work in agile cross-functional and cross-geographical teams and effectively collaborate with key stakeholders. You are not afraid to get stuck in and take ownership, work under pressure and meet tight deadlines. Being a creative problem solver you are able to comprehend technology with ease and you thrive in a fast paced and dynamic environment.
You are confident and competent in managing client relationships and cross country teams in Europe. You bring energy and passion and you are not afraid of working autonomously while putting the team interest first.
*Important: Konecta is dedicated to exclusively support the digital strategy of its client Coca-Cola. You will be employed by Konecta or our local 3rd party employment partner who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the digital strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, publishing, data & programmatic, digital experiences and innovation.
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