About the role:
As an Implementation Services Manager (f/m/d) , you will be responsible for the successful delivery of customer projects within our data center environments in Frankfurt am Main .
You will ensure structured management and coordination of internal teams and external partners, while delivering complex customer solutions on time, within budget, and to a high standard of quality.
The role operates at a subregional level and covers projects across DE, AT, KR, and CH. You will work closely with cross-functional teams and international sites, making a significant contribution to customer satisfaction and project success.
Your responsibilities
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End-to-end ownership of customer project delivery
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Planning and coordination of data center space and infrastructure installations
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Management of internal teams as well as external service providers and subcontractors
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Ensuring project timelines, budgets, and resource planning are met
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Acting as the primary point of contact for customers during project implementation
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Conducting quality checks and acceptance processes
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Ensuring a structured handover to Operations, including documentation
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Supporting supplier selection and RFP processes
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Monitoring and reporting on project progress, costs, and changes Coordinating multiple projects in a dynamic, business-critical environment
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Your profile
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Several years of experience in data centers, construction, telecommunications, or engineering
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Solid project management skills, including budget and schedule control
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Experience managing internal teams and external partners/subcontractors
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Good understanding of technical requirements and drawings
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Confident user of MS Project and MS Office, particularly Excel and Visio
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Structured and organised working style with strong coordination skills
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Strong customer and stakeholder orientation
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Independent, solution-oriented approach, even in complex project situations
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Confident communication style and resilience in a dynamic environment Fluent German and English skills
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What we offer
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Open company culture with short communication paths and flat hierarchies
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Individual onboarding plan, including a buddy system, and structured development programs
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Personal development opportunities in a fast-growing environment
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Attractive additional benefits, including flexible working hours, digital meal vouchers, bike leasing, company pension scheme, and more Further benefits such as free drinks, fresh fruit, and regular team events
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About us
Digital Realty is a leading provider of carrier- and cloud-neutral data center services, offering a comprehensive portfolio of data center, colocation, and interconnection solutions. Through PlatformDIGITAL® , the company’s global platform, Digital Realty provides a secure meeting place for data and delivers a proven Pervasive Datacenter Architecture (PDx™) solution to help drive innovation and efficiently manage growing volumes of data.
With more than 300 data centers across over 50 metropolitan areas in 28 countries on 6 continents , Digital Realty provides access to globally connected data communities. More than 3,500 employees worldwide work together every day to develop innovative solutions and create the connections that matter.
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