Mgr, Quality Assurance Engineering
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**Role Overview**
We are seeking a **Quality Engineering (QE) Manager** to lead a newly established QE team in India supporting Disney’s Commerce platforms, including Tickets and Lodging systems. This role will be responsible for managing a team of QE engineers while driving high\-quality delivery across both project and sustainment initiatives.
The QE Manager will play a critical role in **advancing modern quality engineering practices**, including shift\-left testing, automation, and AI\-enabled testing capabilities. This leader will collaborate closely with global QE, Product, Engineering, Architecture, and Release Management teams to ensure quality is embedded throughout the software development lifecycle.
**Key Responsibilities**
**1\. Team Leadership \& Delivery Management**
* Lead and manage a team of \~13 QE engineers, ensuring high performance, engagement, and professional growth * Oversee **day\-to\-day testing activities**, including functional, integration, and regression testing * Provide direction on **test planning, execution, and defect management** * Mentor and guide team members on modern QE practices, including automation and shift\-left strategies
**2\. Quality Engineering Execution**
* Drive **end\-to\-end quality validation** for commerce applications across projects and sustainment work * Ensure appropriate **test coverage, automation strategy, and risk\-based testing approaches** * Partner with development teams to support **component and integration testing during sprints** * Oversee **defect triage, root cause analysis, and resolution tracking**
**3\. Operational Excellence \& Service Delivery**
* Oversee day\-to\-day **QE service delivery**, ensuring alignment with program timelines and release goals * Support **intake, estimation, and test planning processes** * Ensure adherence to **quality standards, processes, and compliance requirements** * Support **audit activities and reporting needs** related to quality and testing
**4\. Cross\-Functional Collaboration**
* Collaborating with **Product, Engineering, Architecture, Release Management, and Business teams** to align on testing scope, risks, and priorities * Coordinate with global QE teams (CQE, GQE, and others) to ensure **consistent testing practices and standards** * Participate in **PI Planning and program\-level forums**, ensuring QE alignment and readiness
**5\. Environment, Access \& Enablement Support**
* Ensure team readiness by supporting **onboarding of new engineers**, including access, tools, and training * Help manage **test environments, test data readiness, and access requirements** * Coordinate with relevant teams to resolve **environment and tooling issues impacting testing**
**6\. Tools, Automation \& Innovation**
* Drive adoption of **test automation frameworks and tools** to improve efficiency and reduce cycle time * Support implementation of **AI\-enabled QE capabilities**, including test generation, coverage analysis, and reporting * Identify opportunities to **optimize testing processes and improve productivity**
**7\. Governance \& Asset Management**
* Ensure compliance with **organizational processes, security standards, and audit requirements** * Support tracking and management of **testing tools, licenses, and related assets** * Maintain visibility into **team utilization, deliverables, and performance metrics**
**Basic Qualifications**
* 8\+ years of experience in **Quality Engineering / Software Testing**, with at least 2–3 years in a leadership role * Strong experience in **functional, integration, and regression testing** * Experience managing **distributed or offshore teams** * Familiarity with **Agile/Scrum methodologies** * Strong understanding of **test automation frameworks and tools** * Excellent communication and stakeholder management skills
**Preferred Qualifications**
* Experience with **commerce, e\-commerce, or transactional systems** * Exposure to **CI/CD pipelines and DevOps practices** * Experience with **AI/Agentic AI applications in testing** * Familiarity with **performance, security, or accessibility testing** * Experience working in a **global delivery model**
**Leadership Expectations**
* Ability to operate in a **fast\-paced, highly collaborative environment** * Strong focus on **quality, accountability, and continuous improvement** * Demonstrated ability to **influence without authority** and drive alignment across teams * Passion for **innovation and advancing modern QE practices**
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