Location:
Mexico City, Mexico City, Mexico Business: Life Sciences Position type: Full Time Contract type: Permanent Employee Job ID: 7853
Overview
About us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About the role
DNV's Life Science Healthcare Division seeks to fill the Operations Analyst position.
Life Science Healthcare Audits in DNV consist of assurance services based on recognized standards (e.g. CMS CoPs, ISO, DIAS, country, state, and regional regulations, and others) aimed at assessing the compliance of healthcare facilities to applicable statutory requirements.
These services might include defining client-specific needs and criteria for audit preparation and support; second-party activities; and internal compliance development and support.
We are now seeking an Operations Analyst Mexico to support North America and international clients. Working with us, you will have the opportunity to interact with a large number of professionals spread throughout the Americas region and worldwide.
The preferred location for this position is DNV’s Mexico City, Mexico office, with a hybrid schedule of three days onsite and two days remote.
What You'll Do
- Specific KPIs related to the tasks and responsibilities of the Healthcare Operations Analyst will be customer satisfaction
- Schedule activities with audited company and with auditors making sure systems are updated (DNV and external system)
- Manage audit platforms for the region
- Facilitate the necessary interactions with the other company functions and services
- Ensure the delivery of audits with high quality and standards
- Regular updating and control of datasets with information submitted from internal and external parties
- Communication with clients and auditing companies
- Collection and review of client information
- Monitoring of performance indicators and customer requirements
- Other duties as required by management
What we offer
- Vacation bonuses pay
- Group health insurance plan
- Group retirement plan with company match
- Education reimbursement program
- Company-provided life insurance plan
- Food Vouchers
- Flexible work schedule with hybrid opportunities
Benefits may vary based on position, tenure, location, and employee election
DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
About you
What Is Required
- Bachelor's degree or higher in relevant field preferred
- Must be computer literate with strong skills in Microsoft Office Suite of applications (Excel, Word, Outlook, PowerPoint)
- Good ability to handle project deadlines and KPIs
- Result-oriented and with a high focus on delivery
- Ability to simplify and get things done
- Flexible and service oriented
- Ability to drive and support change initiatives
- Relationship-building focus (internally and externally)
- Ability to interact and cooperate with other cultures
- Have a sense of urgency and a “can do” attitude
- Strong written and verbal English communication skills
- We conduct pre-employment background screening
Resumes must be submitted in English to be considered for this position.
*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*
Benefits
Please note that some benefits may vary depending on location, business area, and employment terms. Please confirm with your recruiter.
Profit Share
You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.
Insurance
Taking care of you with travel, life, and accident insurance.
Pension Schemes
We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.
Professional Development
We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.
Hybrid Working
Adapting to the changing world of work around the world.
Purpose-led organization
You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.
Supportive and caring culture
We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.
Attractive rewards
We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.
Diversity, Equity and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.
Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
about DEI
Working here
Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.
about Working here
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