Your role at Dynatrace

Manager, Data Analytics - APAC

Your primary responsibilities are to lead and develop a team of analysts, drive account growth, deliver measurable customer value, and build strategic relationships across the APAC region. The team supports the Business Insights service, which complements our core Digital Experience products, and is focused on helping customers achieve meaningful business outcomes.

In partnership with Sales and other Dynatrace teams, you will help customers increase adoption, consumption, and maturity of our solutions. You will also be responsible for communicating the impact of your team's work through clear, consistent, executive-level reporting that highlights customer value, business outcomes, and team accomplishments.

Strategy & Business Leadership

Own day-to-day operations and success of the team's business – delivery quality, scalability, personnel, reporting
Set and execute a strategic vision across short, medium, and long-term horizons; adapt as the landscape shifts
Customer value, resource management, consumption and growth metrics, strategies to grow footprint in top accounts
Partner with senior leadership to build and evolve the Business Insights service within Dynatrace

With Your Team

Mentor and support the professional development of your team members
Weekly account reviews – priorities, risks, escalations (focus on top 10–15 accounts)
Capacity planning, workload balancing, and resource allocation with leadership
Assign resources to POCs and other strategic initiatives

With Dynatrace Teams

Collaborate with internal teams to track and advance customer maturity
Partner with Sales on renewals and new business – demonstrate BI value and impact
Champion the Business Insights service across Dynatrace; flag tool, process, and training improvements

With Customers

Maintain a full view of status, health, risks, and priorities of team accounts
Serve as the strategic executive escalation point for top customers
Present at Quarterly Business Reviews – strategic analysis, executive insights, and recommendations

Reporting

Develop a consistent set of reports on each squad's status and required actions
Identify and create use cases for wider team education and collateral

What will help you succeed

Minimum Requirements

Bachelor’s Degree in data/analytics, statistics, engineering, economics, business/marketing or other quantitative disciplines is required.
Should have 8-10+ years of overall experience in Data Analytics, or an Insights related position with a minimum of 2+ years of experience leading teams and driving cross-functional collaboration.

Preferred Requirements

Must possess excellent organizational, problem-solving, and analytical skills with a keen attention to detail.
Has strong conceptualization and communication skills. Demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions.
Proven ability to work under pressure; ability to handle multiple conflicting priorities.
Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, is invested in the success of the team and effectively influences and persuades.
Strong verbal and written communication skills.

Expectations

This is a hybrid on-site office position, and all Insights team members are expected to travel at least once per year for annual team meetings.

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

AI-driven workflows

Use AI as your daily teammate to automate tasks and focus on what matters.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.