Position Overview
Our client is seeking an experienced Service Manager with approximately 3 years’ experience in a Service Manager, Supervisor or Senior Technician role, preferably within the HVAC or heat pump industry. The successful candidate will manage service and maintenance operations across domestic, commercial and industrial heat pump systems, leading technicians, managing clients and ensuring efficient, high-quality service delivery.
Strong technical knowledge of heat pumps, refrigeration, electrical controls and plantroom equipment is essential, together with proven leadership, project management and problem-solving skills.
Experience
- 3 years’ experience as a Service Manager, Supervisor or Senior Technician.
- Experience within the HVAC or heat pump industry.
- Experience managing service, maintenance or technical teams.
- Project management experience.
- Proven leadership and team management experience.
- Valid driver’s licence.
Technical Knowledge
Heat Pump & HVAC Systems
- Domestic heat pump systems
- Commercial heat pump systems
- Industrial heat pump systems
- Refrigeration systems
- Plantroom equipment and setups
Electrical & Controls
- Electrical controls
- Control systems
- Heat pump electrical components
- Basic fault finding and diagnostics
Key Competencies
- Strong leadership and decision-making skills
- Excellent planning and organisational ability
- Strong technical and practical problem-solving skills
- Client-focused approach
- Financial and commercial awareness
- Ability to manage multiple priorities
- Ability to work under pressure
- Strong communication and interpersonal skills
Desired Skills:
- Team Leader
- Technical
- Electrical
- Refrigeration
- plant room
- Heat pump Systems
- Project Management
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