Job Description Working within the Customer Contact team, the post holder will supervise a team of staff to ensure delivery of an efficient and effective first point of contact support service in matters relating to Council Tax, Non Domestic Rates. Housing Benefit, Sundry Debt, and Scottish Welfare Fund. The postholder will ensure Customer Contact Advisors provide high quality and accurate information, support, and guidance to customers across a range of Council services including Revenues and …
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