Our client within the construction industry is looking for an experienced IT Coordinator to support ongoing operations and project activities across Northern Sweden. The consultant will play a key role in establishing and supporting offices and construction sites, ensuring that IT infrastructure, workplace services, and end-user support are delivered efficiently and according to established service processes.
The assignment combines site establishment, local IT coordination, on-site support, and 2nd line support responsibilities, requiring a hands-on consultant who enjoys working close to the business in a dynamic project environment.
Start Date: ASAP End Date: 31 March 2027 Location: Luleå and other project sites across Northern Sweden Workload: 50–100% (by agreement)
Key Responsibilities
Site Setup & Infrastructure Coordination
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Coordinate the establishment of new offices and construction sites within the assigned geographical area.
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Plan and coordinate WAN/LAN connectivity, printers, workplace solutions, telephony, and other local IT services.
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Manage supplier contacts and coordinate installations and configurations.
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Support the complete lifecycle management of construction sites and office locations.
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Act as a key resource within the Site Setup service.
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Maintain and update site configuration information and configuration items (CIs).
On-Site IT Support
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Provide local IT support to business users according to established service management processes.
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Support construction sites and local offices throughout the assigned region.
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Coordinate local service deliveries and act as a super-user for designated services and components.
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Provide guidance, recommendations, and best practices regarding workplace technology and IT services.
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Deliver hands-on support for:
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Workplace and end-user services
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Network services
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Office solutions
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Telephony services
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Local IT infrastructure
2nd Line Support
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Act as 2nd line support for incidents and service requests within assigned services.
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Troubleshoot and resolve technical issues escalated from first-line support.
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Collaborate with specialist teams and service providers when required.
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Contribute to continuous improvements of support processes and service quality.
Required Experience
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Minimum 3 years of experience within IT support, infrastructure, or technical operations.
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Experience working in IT support and service delivery environments.
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Participation in one or more similar assignments involving site setup or on-site IT coordination.
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Ability to independently manage and drive assigned tasks and responsibilities.
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Relevant education within IT or a related field.
Required Knowledge & Skills
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Broad understanding of general IT infrastructure and workplace services.
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Knowledge of ITIL-based service management processes.
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Experience working with ServiceNow.
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Good understanding of end-user support, networking, workplace services, and IT operations.
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Strong coordination and problem-solving capabilities.
Language Requirements
- Fluent in Swedish and English, both written and spoken.
Personal Qualities
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Strong communication and interpersonal skills.
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Service-minded and customer-focused.
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Self-driven and capable of working independently.
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Collaborative and solution-oriented.
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Comfortable working in changing environments and across multiple locations.
Mandatory Requirements
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Valid driver's license.
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Access to a private car. (milage coverage will be paid by the client)
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Ability and willingness to travel regularly within Northern Sweden.
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Ability to provide on-site support at construction sites and office locations.
Preferred Background
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Experience supporting large-scale construction, industrial, or infrastructure projects.
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Experience coordinating IT deliveries across multiple sites.
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Hands-on experience with workplace services, networking, and local IT infrastructure in distributed environments.
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