Location: Vienna, onsite
Workload: part-time, 2 days per week
Contract: B2B
Rate: 280-300 EUR/day
Summary: The role involves providing local IT support, facilitating communication with the central global support team.
Responsibilities:
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Hands-on support for end user workplace technology, including laptops and peripherals.
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Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
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Manage local stock and coordinate storage activities, ensuring asset tracking and availability.
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Act as onsite "eyes and hands" to support the technical room, providing basic server and networking support.
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Coordinate with global teams to ensure seamless issue integration and escalation.
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Support ad hoc IT needs, including troubleshooting first-level hardware or connectivity issues.
Key Requirements:
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Proficient in German and English.
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Experience in supporting end-user technology.
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Experience with hardware setup and imaging.
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Basic understanding of server and network support.
Nice to Have:
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Familiarity with BitLocker, BIOS, and password management issues.
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Experience in software packaging.
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Knowledge of SD-WAN, WiFi, and LAN technologies.
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