EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Lead Business Analyst - EV to convert EV charging business, technical, and operational needs into precise product requirements. You will partner with engineering, operations, and stakeholders to shape user-centric, data-driven features from discovery through release.
Responsibilities
- Convert customer, commercial, operational, and technical inputs into thorough requirements artifacts, including user stories, acceptance criteria, process flows, edge cases, dependencies, and non-functional requirements
- Confirm requirements and solution directions with users, customers, operations teams, and engineering via interviews, workshops, prototypes, pilots, and feedback loops
- Champion user-focused, data-driven product capabilities from concept through implementation
- Identify customer needs through persona-driven research and product feedback, and help map the end-to-end customer journey
- Deliver features that work across diverse technical environments using Agile/SCRUM, balancing tradeoffs across scope, resources, timeline, and customer benefit
- Execute beta and pilot programs for early-stage products
- Coordinate product launches by partnering with cross-functional teams
- Maintain knowledge-sharing assets and documentation such as user guides, FAQs, and training videos
Requirements
- Extensive IT experience with 10-14 years overall, including 7-9 years as a product manager or business analyst in a technology environment
- Hands-on experience with electric vehicle charging software offerings and EVs
- Proven delivery experience with complex products, preferably SaaS products, including building self-service applications
- Demonstrated ability to manage dependencies and earn alignment, agreement, and trust from stakeholders to deliver successful products
- Strong collaboration background with software engineering and development teams
- Practical skills in Business Analysis, Requirement Gathering, BRD, FRD, and Stakeholder Management
- Working knowledge of Agile methodology, API Integration, and SQL
- Tool proficiency with Rally, JIRA, and Confluence
- Outstanding organizational ability, strong attention to detail, critical thinking, and comfort managing multiple competing priorities
- Bachelor's Degree
We offer
- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
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