Customer Service Officer - MF

Answer Inquiries: Respond to customer questions via phone, email, live chat, or social media. Resolve Issues: Investigate complaints, troubleshoot basic problems, and provide effective solutions. Process Transactions: Handle new orders, returns, exchanges, refunds, and account updates. Maintain Records: Document all customer interactions and resolutions accurately in internal databases. Guide Customers: Explain product features, company policies, and service procedures clearly. Escalate Problem…