General Manager – Commerce
About the Role
We are looking for a General Manager – Commerce to lead a portfolio of brands/categories and drive profitable growth across global marketplaces.
This role is responsible for business performance, P&L ownership, leadership development, operational excellence, and execution rigor across multiple categories.
The successful candidate will function as a business leader with end-to-end accountability for revenue growth, profitability, inventory efficiency, marketplace expansion, and organizational capability building.
Key Responsibilities
P&L Ownership
- Own the complete P&L for assigned business units.
- Deliver revenue, profitability, and cash flow targets.
- Build and execute annual and quarterly business plans.
Growth Strategy & Execution
- Drive profitable growth across Amazon, Walmart, D2C, TikTok Shop, and emerging marketplaces.
- Identify new growth opportunities across products, channels, and geographies.
- Ensure execution of strategic initiatives.
Inventory & Working Capital
- Improve inventory turns and working capital efficiency.
- Reduce aged inventory exposure.
- Drive demand planning and forecasting discipline.
Leadership & Team Development
- Lead and develop Category Business Managers and cross-functional teams.
- Build a culture of accountability, ownership, and execution.
- Coach future business leaders.
Operational Excellence
- Drive business reviews, KPI management, and execution tracking.
- Remove organizational bottlenecks.
- Improve business processes through technology and automation.
AI & Technology Adoption
- Champion AI-driven decision-making and automation initiatives.
- Drive adoption of internal tools and technology platforms.
- Improve team productivity through AI-enabled workflows.
Success Metrics
- Revenue Growth
- EBITDA / Contribution Margin
- Inventory Health
- Marketplace Expansion
- Cash Flow Improvement
- Team Productivity
- Action Item Closure Rate
- AI Adoption & Automation Impact
Preferred Background
- 10–15+ years of experience in e-commerce, retail, category management, marketplace businesses, or consumer products.
- Proven P&L ownership experience.
- Experience leading multi-functional teams.
- Strong commercial, operational, and analytical capabilities.
- Track record of scaling businesses and improving profitability.
Leadership Expectations
This role is expected to operate as the CEO of a portfolio of businesses.
The successful candidate should be equally comfortable discussing revenue, profitability, inventory, marketplace growth, operational execution, team capability, and long-term business strategy.
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