Overview of the Role 🔍
Support the delivery of HR activities, ensuring effective employee relations, performance management, HR administration, compliance and team member development and well-being.
Key Responsibilities 📋
People Management & Employee Relations
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Support HODs and supervisors in managing, motivating and developing their teams.
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Advise management on HR matters and handle employee grievances within company policies and labour legislation.
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Conduct exit and return-to-work interviews and gather employee feedback for continuous improvement.
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Support the implementation of employee engagement surveys, welfare initiatives and CSR activities.
Performance Management & Training
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Support the implementation, monitoring and continuous improvement of the Performance Management System (PMS).
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Identify training needs in collaboration with HODs and the Training Manager.
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Monitor team performance and support the development of a performance-driven culture.
Recruitment & HR Administration
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Participate in the recruitment and selection process.
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Ensure salary increases and promotions comply with established SOPs and update HR records accordingly.
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Liaise with the Payroll Team on payroll-related matters.
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Prepare and maintain HR statistics, KPI reports and periodic HR reports.
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Assist the HR Manager with monthly, quarterly and annual reporting, as well as budget preparation and monitoring.
HR Policies, Compliance & Employee Support
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Implement and communicate HR policies, procedures and relevant updates to employees.
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Ensure compliance with company standards, procedures and prevailing labour legislation.
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Support the implementation of the Quality Management System within departments.
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Participate in Health & Safety Committee meetings and follow up on related actions.
Staff Welfare & Facilities
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Coordinate staff welfare activities, events and committee initiatives.
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Monitor uniform and accessory procurement in line with the approved budget.
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Oversee the day-to-day operations and cleanliness of staff canteens, quarters and locker rooms.
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Coordinate employee transportation with service providers and address related issues.
Ideal Candidate Profile 🎯
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Diploma or Degree in Human Resource Management or a related field.
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Previous experience in a Human Resources management role.
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Sound knowledge of HR policies, practices, labour legislation and current HR trends.
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Experience in conflict resolution, disciplinary procedures and workplace investigations would be an advantage.
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Strong leadership, communication, interpersonal and negotiation skills.
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Fluent in both English and French.
What's in it for you? 🎁
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Medical Insurance – Benefit from medical coverage, for you and your dependent(s), with 50% company contribution.
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24Hrs Personal Accident Cover – Up to Rs 100,000 cover for accidents, 24/7.
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Pension Scheme – Enjoy a pension plan with company contributions for your future.
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Company Doctor Services – Free on-site medical consultations for your health needs.
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Performance Bonus – Earn a bonus for your hard work.
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Exclusive Employee Discounts – Benefit from a wide range of discounts with MyExperience Mobile App.
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Wedding & Newborn Gifts – Celebrate major life events with special company gifts.
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Instant Leave Benefits – Earn 1 annual and 1 sick leave monthly from day one.
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Birthday Leave – Celebrate your Birthday with 1 additional day on top of your entitled local leave.
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Career Growth & Internal Mobility – Find diverse career and internal mobility options within our various clusters.
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Learning & Development – Grow with training and development opportunities through our Training Academy.
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