The Role
The incumbent should be a trusted partner to the business and stakeholders. You'll be naturally curious, confident in challenging the status quo and passionate about understanding how the organisation operates.
You will enjoy working collaboratively, taking ownership of your work and helping to turn ideas into practical improvements that deliver real business value.
This is an excellent opportunity for a Business Analyst who wants to help shape a growing Change Management function and play a key role in delivering meaningful and lasting business change.
You will be hands-on, commercially aware and comfortable operating across both strategic and operational levels, helping not only to define change but also supporting its successful delivery.
Key Responsibilities
- Engage with stakeholders across the business to understand operational processes, challenges and opportunities for improvement.
- Elicit, analyse and document business requirements through workshops, interviews, process mapping and data analysis.
- Translate business requirements into clear functional and non-functional specifications.
- Produce high-quality process maps, business cases, impact assessments and change documentation.
- Support the development and delivery of business improvement initiatives and change programmes.
- Identify process inefficiencies and recommend practical solutions that deliver measurable business benefits.
- Facilitate workshops and meetings to gather information, challenge assumptions and drive stakeholder alignment.
- Collaborate with project teams, operational managers and other stakeholders and subject matter experts to ensure successful implementation of change.
- Support solution design activities, ensuring proposed solutions meet business requirements and strategic objectives.
- Implement effective project management frameworks to support and manage change projects and programmes.
- Assist with testing, user acceptance activities and implementation planning.
- Monitor and evaluate delivered solutions to ensure expected outcomes and benefits are achieved.
- Build strong working relationships across departments to promote engagement and support successful change adoption.
- Maintain documentation, governance standards and reporting requirements throughout the project lifecycle.
- Provide technical guidance and knowledge sharing to other members of the IT team.
Essentials
- Minimum of 2 years' experience working in a Business Analyst or similar change-focused role.
- Proven ability to gather, analyse and document business requirements.
- Strong process mapping and business process improvement experience.
- Experience supporting business change and transformation initiatives.
- Excellent stakeholder management skills with the ability to build credibility at all levels of the organisation.
- Effective project management and programme support experience
- Effective risk logging and risk management experience
- Strong analytical and problem-solving capabilities.
- Ability to work independently, manage priorities and deliver results in a fast-paced environment.
- Excellent communication, facilitation and presentation skills.
- Experience producing professional business analysis documentation.
- Strong attention to detail with a practical, solution-focused approach.
- Proficient in Microsoft Office applications, including Excel, PowerBi, Visio and PowerPoint.
Desirables
- Experience within a service-led or operational business environment.
- Industry experience in one or more of the following sectors:
- Construction
- Insurance
- Facilities Management
- Property Services
- Built Environment
- Glazing or associated industries
- BCS Business Analysis qualification or equivalent.
- Lean Six Sigma certification.
- Agile Practitioner, Scrum or Agile Business Analyst qualifications.
- Project Management qualifications such as PRINCE2 or APM.
- Experience supporting end-to-end change delivery programmes.
- Knowledge of continuous improvement methodologies and operational excellence frameworks.
- Experience working within a newly established change, transformation or PMO function.
Other Important Things
- At Evander, we value diversity and believe that a mix of perspectives makes us stronger. We’re committed to creating an inclusive environment where everyone feels welcome and empowered to thrive.
- Taking the time to understand and work within Evander’s policies, procedures and ways of working.
- The ability to travel nationally where required on an ad-hoc basis.
- Uphold the company’s equal opportunities policy and ensure that any discriminatory practice within the workplace is appropriately challenged.
- Adhere to all aspects of confidentiality and Data Protection to comply with the law, observing all policies and guidelines.
- Each colleague is responsible for taking all reasonable and appropriate measures to protect the Health and Safety of themselves, their colleagues, customers and members of the public.
- Other duties as may be required as appropriate to the competence of the post. The list of duties in this job description should not be regarded as exclusive or exhaustive.
Pay: £30,000.00-£45,000.00 per year
Work Location: In person
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